Automotive Assistant & Service Managers

MavisTire; Methuen (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

On-the-job training

Job summary

Mavis Tires in Methuen, MA is seeking full-time Automotive Assistant and Service Managers to join Team Mavis. The roles involve supporting the Store Manager, managing workflow, and ensuring customer satisfaction through high-quality vehicle repairs and maintenance.

Qualified candidates must have experience in automotive parts sales or repairs, be at least 18 years old, and legally authorized to work in the U.S. Mavis offers competitive pay, benefits, and opportunities for career growth.

Qualifications

• Be at least 18 years of age.
• Legally authorized to work in the United States.
• 1 year of experience in automotive parts/tire sales or repairs.

Responsibilities

• Assist Store Manager in store operations and team management.
• Direct workflow of mechanics and technicians.
• Ensure customer satisfaction and timely vehicle services.

Skills

Automotive parts knowledge

Customer service skills

Team management

Education

1 year experience in automotive parts/tire sales or repairs

Job description

Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers

Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or more of our state‑of‑the‑art automotive service and retail tire sales centers in the Salem, NH area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

About the Position of Assistant Manager

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians’ work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and maintaining the safety of team members.

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under‑car repair services. To ensure complete customer satisfaction by delivering timely, high‑quality vehicle repair and maintenance, Service Managers must direct the workflow of mechanics, alignment technicians and tire technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in‑store experience, and strive to meet customer expectations.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits such as health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on‑the‑job training and opportunities for career growth and advancement.

Qualifications

• Be at least 18 years of age.
• Be legally authorized to work in the United States.
• Possess: (i) 1 year of experience and/or training in automotive parts and/or tire sales; (ii) 1 year of experience and/or training in automotive repairs/maintenance; or (iii) any combination of education, training and experience that demonstrates the ability to perform the duties and responsibilities of the position.

Mavis is an Equal Opportunity Employer.