Automotive Assistant & Service Managers

MavisTire; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement savings plan

Paid time off

Paid holidays

Life insurance

On-the-job training

Job summary

MavisTire is seeking full-time Automotive Assistants and Service Managers in Boston, MA. Candidates will support store management, assist customers with tire selections, and ensure quality service. Duties include managing work schedules, ensuring customer satisfaction, and overseeing vehicle repairs. Mavis offers competitive pay, health benefits, a 401(k) plan, and opportunities for career growth. Join a leading automotive service provider with over 2,000 locations across the U.S.

Qualifications

• Minimum of 18 years of age and legally authorized to work in the United States.
• Experience in customer service and automotive-related fields.
• Ability to manage workflows and communicate effectively with customers.

Responsibilities

• Support the Store Manager to ensure efficient operations.
• Manage mechanics' schedules and ensure job quality and safety.
• Assist customers with tire selections and repairs.

Skills

Customer service

Leadership skills

Automotive parts knowledge

Automotive repairs understanding

Education

1 year of experience in automotive parts or tire sales

1 year of experience in automotive repairs/maintenance

Job description

Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers

Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We’re looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one of our state‑of‑the‑art automotive service and retail tire sales centers in the Cambridge, MA area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

About the Position of Assistant Manager

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under‑car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high‑quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in‑store experience and strive to meet customer expectations.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on‑the‑job training, and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.

Mavis is an Equal Opportunity Employer