Automotive Assistant & Service Managers

MavisTire; Burlington (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid vacations and holidays

On-the-job training

Job summary

MavisTire in Burlington, NC, is seeking full-time Automotive Assistant and Service Managers. As a future leader, the Assistant Manager will support store operations while the Service Manager ensures customer satisfaction through effective service and repairs.

The positions require at least 1 year of relevant experience in automotive parts or repairs. Mavis offers competitive pay, health benefits, and opportunities for career advancement.

Qualifications

• Must be at least 18 years of age.
• Legally authorized to work in the United States.
• Experience in automotive parts, tire sales, or vehicle maintenance.

Responsibilities

• Support Store Manager by ensuring efficient location operations.
• Manage workflow for mechanics and technicians.
• Assist customers with tire selections and under-car repairs.

Skills

Automotive parts knowledge

Customer service

Time management

Education

1 year of experience in automotive parts/tire sales

1 year of experience in automotive repairs/maintenance

Job description

Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers

Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or more of our state‑of‑the‑art automotive service and retail tire sales centers in Burlington, NC. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States.

About the Position of Assistant Manager

As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians' work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members.

About the Position of Service Manager

The Service Manager is responsible for assisting customers with tire selections and recommending necessary under‑car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high‑quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in‑store experience and strive to meet customer expectations.

Employee Benefits

At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on‑the‑job training, and opportunities for career growth and advancement.

Qualifications

We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position.

Mavis is an Equal Opportunity Employer.