Automotive Assistant Manager: Lead Growth & Stellar Service

Big Brand Tire & Service; Rialto (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation

Medical, dental, vision

401(k) with company match

Employee discounts

Career growth

Job summary

Big Brand Tire & Service is seeking an Automotive Assistant Manager in Rialto, CA. This role leads store operations, greets customers, builds estimates, and translates inspections into trusted recommendations while guiding a team to deliver fast, reliable service.

Expect to work in a high-volume environment with a focus on guest experience, safety, and profitability. Opportunities for growth from store management to multi-unit leadership are available.

Qualifications

• At least 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead from the front: open/close, set the daily game plan, keep the shop safe, clean, and efficient
• Own the guest experience: greet, advise, build estimates, explain work clearly, close sales with confidence
• Be the bridge between techs and customers; translate inspections into trusted recommendations
• Develop the team: coach advisors and techs, reinforce process, celebrate wins, address gaps
• Run the business: inventory & ordering, cash handling/POS, scheduling, KPI tracking, compliance (OSHA/EHS)
• Cover the deck when the Store Manager is out; model elite standards on every shift

Skills

Leadership

Communication

Problem-solving

Sales

Customer service

Team mentoring

Job description

Big Brand Tire & Service is seeking an Automotive Assistant Manager in Rialto, CA. This role leads store operations, greets customers, builds estimates, and translates inspections into trusted recommendations while guiding a team to deliver fast, reliable service.

Expect to work in a high-volume environment with a focus on guest experience, safety, and profitability. Opportunities for growth from store management to multi-unit leadership are available.