Automotive Assistant Manager

Jiffy Lube; Roselle (IL); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid PTO

Uniforms

Advancement

Company Discounts

Flexible Work Schedule

Team environment

Job summary

Jiffy Lube in Roselle, IL is seeking an Assistant Manager to lead store operations, foster guest relationships, and guide teammates through coaching, training and performance management. This role focuses on delivering Jiffy Lube’s high standards and world-class service, with opportunities for career growth through Jiffy Lube University.

The position includes overseeing oil change services, inventory management, and ensuring compliance to quality standards in a fast-paced, team-oriented

Qualifications

• Must have 1+ years of experience in a dealership, automotive shop, tire center or quick lube.
• Experience leading a team to deliver quality service is expected.

Responsibilities

• Provide exceptional, world class customer service to Jiffy Lube Guests.
• Build relationships with guests by developing trust and rapport.
• Provide store-level leadership to teammates through coaching, training, scheduling and performance management.
• Assist technicians with Signature Service oil changes and routine maintenance tasks.
• Manage store inventory, product ordering and receiving.
• Oversee store operations to ensure compliance and quality standards.

Skills

Leadership

Customer service

Coaching

Training

Performance management

Team scheduling

Job description

Jiffy Lube Assistant Managers are certified and proficient in all areas of store operations, sales and service and responsible for developing guest relationships. In addition, the Assistant Manager sets an example as a leader, focusing on the career development of teammates, and provides consistent guidance and direction ensuring that all policies, procedures, and services are performed to Jiffy Lube’s highest standards. These are our resident experts who ensure quality workmanship to get our guests back on the road. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Physical Qualifications:

• Must be able to operate equipment such as overhead and floor mounted oil and grease guns, transmission machine, air conditioner service machine, radiator service machine, hand tools and basic shop equipment
• Must be able to lift and move work-related items up to 50 pounds
• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Job Duties Include, but are not limited to…:

• Provide Jiffy Lube Guests’ with exceptional and world class customer service
• Building relationships with Jiffy Lube Guests’ by developing trust and rapport
• Provide store-level leadership to teammates through coaching, training, scheduling and performance management
• Assist Techs perform Jiffy Lubes’ Signature Service oil, routine preventative maintenance, and service filters, fluids, wipers, tire rotations and other minor services
• Managing store inventory, product ordering and receiving
• Oversee store operations to ensure compliance and quality standards
• Ensure the store is open and closed as per Jiffy Lube guidelines
• Perform building and shop maintenance to improve appearance and curb appeal

Qualifications:

Previous experience is required and MUST have 1+ years working for a dealership, automotive shop, tire center or quick lube. Simply put, we're lookin for people who can provide exceptional leadership and the ability to inspire a high-performance team.

Full-Time Perks:

• Starting Rate of Pay [up to $25] Hour + Bonus
• Medical, Dental, and Vision Insurance
• Paid PTO (personal time off) & Holidays
• Uniforms, Advancement, Company Discounts
• Flexible Work Schedule, a Great Team Environment, and more….

Business Model & Culture:

• Fast paced and team-oriented environment
• World class JLU training to meet all challenges
• Customer driven building strong relationships
• Value teammates and recognize their contributions
• Being inclusive and having equal access to opportunity

Jiffy Lube pioneered the Fast Oil Change industry more than 40 years ago and created the first drive through service bay. Since then, we have become the largest quick lube chain in the nation, with more than 2,000 plus franchise owned service centers.
In the early days, Jiffy Lube provided oil & fluid maintenance and [now] almost every common major and minor repair service - from brakes to tires to suspensions to engine-diagnostics and more. The Jiffy Lube brand has been so successful, the name is ubiquitous in the quick lube Industry.