Automotive Assistant Center Manager

SpeeDee - A Plus Automotive; Brentwood (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a dedicated Center Assistant Manager to lead their automotive service center. This role requires a professional with a strong background in service and operations, committed to achieving the highest standards of customer satisfaction. You will manage center operations, build and lead a team, and engage with customers to foster loyalty and community connections. With a focus on integrity and professionalism, you will ensure the center operates smoothly, maximizing quality and profitability. If you have a passion for service and a drive for excellence, this opportunity is perfect for you.

Benefits

401(k) matching

Bonus based on performance

Paid time off

Training & development

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

Training and Certification Opportunities

Competitive salary

Excellent work environment

Tools Provided

Qualifications

• Experience managing automotive service centers with a focus on customer satisfaction.
• Strong leadership skills to build and motivate a service-oriented team.

Responsibilities

• Manage all aspects of center operations to ensure quality and profitability.
• Deliver exceptional customer experiences and build strong community connections.

Skills

Management experience in automotive environment

Interpersonal skills

Customer service skills

Team leadership

Inventory management

Tools

POS system

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Paid time off
• Training & development

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different From the Competition?

• Local Ownership
• Quality Service
• Training and Certification
• Multi-Point Courtesy Check and Service Review
• Free Top-Off Service
• Maintenance Records
• Affordable Rates

Job Summary

We are seeking an exceptional Center Assistant Manager for our SpeeDee Oil Change & Auto Service location. We need an experienced professional to help manage it to the highest operational standards and excellence in customer satisfaction. This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.

Management experience in an automotive environment is required. Candidates should have great interpersonal skills, an upbeat personality, strong work ethics, and a commitment to excellence with all levels of service.

Position Requirements

• Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
• Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:
• Customer interactions, service, and satisfaction
• Hiring and all aspects of good employee management
• Service bay management
• Inventory management, ordering, stocking
• Daily accounting management
• POS system maintenance
• Safety & warranty prevention
• Bottom-line profitability
• Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
• Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
• Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.

Working Conditions

• Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte
• Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.
• Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

• Growth Opportunities
• Locally Owned and Operated
• Safety You can Trust
• Training and Certification Opportunities
• Competitive salary
• Excellent work environment
• Tools Provided