Automotive Assistant Center Manager

SpeeDee - Jackson-Modesto-Stockton; Brentwood (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is on the lookout for a dedicated Center Assistant Manager to join their dynamic team. This role offers a unique opportunity to manage operations at a high standard, ensuring customer satisfaction and team effectiveness. The ideal candidate will possess a strong background in the automotive sector, showcasing exceptional leadership and service skills. You'll be responsible for fostering a positive work environment, managing inventory, and enhancing customer relationships. If you're passionate about delivering quality service and leading a motivated team, this position is perfect for you!

Benefits

401(k) matching

Bonus based on performance

Paid time off

Training & development

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

Tools Provided

Excellent work environment

Competitive salary

Qualifications

• Experience in service and operations within the automotive industry is essential.
• Strong leadership skills to manage and motivate a team effectively.

Responsibilities

• Manage center operations to ensure high quality and profitability.
• Deliver exceptional customer experiences and build customer loyalty.
• Lead a team of technicians and manage service bay operations.

Skills

Customer Service

Inventory Management

Team Leadership

Accounting Management

Service Operations

Education

High School Diploma

Experience in Automotive Industry

Tools

POS System

Automotive Oils and Fluids

Job description

Benefits:

1. 401(k) matching
2. Bonus based on performance
3. Paid time off
4. Training & development

Company Overview

Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. For 40 years, SpeeDee has built trusted customer relationships based on reliability and professional service and grown from a single store to more than 150 locations.

How Are We Different From the Competition?

1. Local Ownership
2. Quality Service
3. Training and Certification
4. Multi-Point Courtesy Check and Service Review
5. Free Top-Off Service
6. Maintenance Records
7. Affordable Rates

Job Summary

We are seeking an exceptional Center Assistant Manager for our SpeeDee Oil Change & Auto Service location. We need an experienced professional to help manage it to the highest operational standards and excellence in customer satisfaction. This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.

Position Requirements

1. Learn and fully execute our System of Operation – Understand it and deliver it consistently – every customer, every time.
2. Operate with integrity and professionalism – Manage all aspects of center operation to the highest standards of quality and profitability including:
1. Customer interactions, service, and satisfaction
2. Hiring and all aspects of good employee management
3. Service bay management
4. Inventory management, ordering, stocking
5. Daily accounting management
6. POS system maintenance
7. Safety & warranty prevention
8. Bottom-line profitability
3. Build and lead a team of service-oriented technicians – Hire the right people, build skills, motivate & energize, train continually, foster a strong service mentality and team environment.
4. Deliver an exceptional customer experience – Must have a genuine desire and ability to engage and please customers, build relationships, and create loyalty.
5. Build the business – Participate in the effort to build strong center awareness and community connections and develop business opportunities within the local market.

Working Conditions

Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte. Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift. Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

Benefits/Perks

1. Growth Opportunities
2. Locally Owned and Operated
3. Safety You can Trust
4. Training and Certification Opportunities
5. Competitive salary
6. Excellent work environment
7. Tools Provided

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.