Automotive Aftermarket Coordinator — Growth & Training

Ridge Road. Phillips Auto Group; Frankfort (IL); On-site; USD 21,000 - 34,000; Full time

Job summary

Phillips Chevrolet in Frankfort, IL is seeking a full-time Automotive Aftermarket Coordinator to join our team. The role involves helping customers choose aftermarket packages, scheduling installations, and coordinating with vendors while maintaining daily communication with the Service Department.

Strong customer service, organizational skills, and a people-first attitude are essential. Flexibility to work 4 days plus Saturdays and a ~45-hour week is required to best serve our customers.

Qualifications

• Flexible availability to work 4 days during the work-week and Saturdays.
• Experience delivering exceptional customer service.
• Strong organizational skills with attention to detail.
• Outgoing personality and good interpersonal skills.
• Basic computer, email and internet proficiency.

Responsibilities

• Engage with customers to determine needs and discuss aftermarket packages and accessories.
• Schedule appointments and installations.
• Coordinate with vendors for packages and parts.
• Check in with customers to ensure satisfaction.
• Communicate daily with Service Department to align on progress.

Skills

Flexible availability

Exceptional customer service

Organizational skills

People person

Computer basics

Verbal/written communication

Job description

Phillips Chevrolet in Frankfort, IL is seeking a full-time Automotive Aftermarket Coordinator to join our team. The role involves helping customers choose aftermarket packages, scheduling installations, and coordinating with vendors while maintaining daily communication with the Service Department.

Strong customer service, organizational skills, and a people-first attitude are essential. Flexibility to work 4 days plus Saturdays and a ~45-hour week is required to best serve our customers.