Automotive Aftermarket Coordinator: Customer Experience

Phillips Chevrolet of Frankfort; Frankfort (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Phillips Chevrolet in Frankfort, IL is seeking a full-time Automotive Aftermarket Coordinator to join our growing team. If you excel at customer service and want a rewarding career in automotive sales and service, we’d like to talk with you.

This role requires four days per week plus Saturdays, about 45 hours. You will work with customers to identify aftermarket needs, schedule installs, coordinate with vendors, and liaise with the Service Department.

Qualifications

• Flexible availability.
• No dealership experience required.
• Exceptional customer service skills.
• Organizational skills.
• The ideal candidate must have an outgoing personality (i.e., a "people person").
• Basic computer, email and internet proficiency.
• Excellent appearance, verbal/written communication and presentation skills.
• Must be willing to submit to a pre-employment background check, and drug screen.

Responsibilities

• Aftermarket Sales Representatives spend time with customers to determine their needs and discuss available interior/exterior environmental protection packages, accessories and more, for customers that are in the process of purchasing a vehicle Phillips Chevrolet of Frankfort, IL.
• Schedule appointments, installs, etc.
• Coordinate with vendors for packages & parts
• Check in with customers
• Communicate daily with Service Department

Skills

Customer service

Organizational skills

Excellent communication

Computer/Email proficiency

Job description

Phillips Chevrolet in Frankfort, IL is seeking a full-time Automotive Aftermarket Coordinator to join our growing team. If you excel at customer service and want a rewarding career in automotive sales and service, we’d like to talk with you.

This role requires four days per week plus Saturdays, about 45 hours. You will work with customers to identify aftermarket needs, schedule installs, coordinate with vendors, and liaise with the Service Department.