Automotive Acquisition Specialist

Titus-Will Automotive Group; Lakewood (WA); On-site; USD 33,480 - 39,060; Full time

Benefits offered by this job

$3,000 - $3,500/month depending on experience

1.0 hours Paid Time Off (PTO) for every 40.0 hours worked

7 Paid Holidays

Competitive Medical, Dental, and Vision insurance

401-K retirement savings plans

Opportunity for growth

Direct deposit

Paid training

Job summary

An automotive company based in Lakewood is seeking motivated individuals to join their Buying Center team. This role involves communicating with customers to schedule appointments, actively listening to their inquiries, and responding swiftly to leads through various channels. Ideal candidates should possess excellent communication skills and have experience in customer service. The position offers flexible hours and benefits including a competitive salary and paid time off.

Responsibilities

• Communicate with customers to schedule appointments.
• Prospect follow-up.
• Actively listen to customers, answering their questions.
• Respond quickly to customer leads, phone calls, texts, and emails.
• Confirm scheduled and missed appointments.
• Test drive customer vehicles.
• Utilize appraisal tools to value potential vehicle acquisitions.

Skills

Sales, BDC, call center, or customer service experience

Excellent verbal and written communication skills

Experience communicating with customers digitally

Experience with CRMs and Inventory Management Systems

Punctual, reliable, and eager to improve

Clean driving record and valid driver’s license

Tools

VinSolutions

vAuto

Job description

We are Titus-Will Automotive Group! Titus-Will is a trusted, family-owned and operated business since 1938. Many of our employees have made a career of working on our team. We are currently looking for motivated individuals to join our Buying Center team in Lakewood.

Flexible hours are available between 8:30 am - 7:00 pm, 7 days a week.

What We Offer

• $3,000 - $3,500/month depending on experience plus monthly department performance bonuses
• 1.0 hours Paid Time Off (PTO) earned for every 40.0 hours worked
• 7 Paid Holidays
• Competitive Medical, Dental, and Vision insurance
• 401-K retirement savings plans eligible after 90 days of employment
• Opportunity for growth
• Direct deposit
• Paid training
• More benefit details available at: https://tituswilljobs.com/hourly-non-commissioned-full-time-benefits/

Qualifications

• Sales, BDC, call center, or customer service experience preferred but not required
• Excellent verbal and written communication skills
• Experience communicating with customers digitally over text and email
• Experience with CRMs and Inventory Management Systems (VinSolutions and vAuto preferred)
• Punctual, reliable, and eager to improve
• Clean driving record and valid driver’s license

Responsibilities

• Communicate with customers to schedule appointments
• Prospect follow-up
• Actively listen to customers, answering their questions, and directing them appropriately as they request
• Respond quickly to customer leads, phone calls, texts, and emails
• Confirm scheduled and missed appointments
• Test drive customer vehicles
• Utilize appraisal tools to value potential vehicle acquisitions

Titus-Will is a drug‑free workplace and an equal opportunity employer and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. To be considered for employment, you will be required to take a pre‑employment drug screen (excluding marijuana). For positions involving driving company and/or customer vehicles, you will be required to provide a copy of your driving record (available at your local DMV).