Automotive Acquisition Specialist

Sheehy Lexus Of Richmond; Glen Burnie (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Sheehy Nissan of Glen Burnie is seeking an Acquisition Specialist to focus on acquiring pre-owned vehicles from customers. You will leverage data mining tools, collaborate with the Used Car Manager, and manage appraisal data to drive profitability and customer satisfaction.

Experience in automotive sales is not required; strong background in customer service, business development, or lead generation is welcome. This role offers training and opportunities for growth within a fast-paced team.

Qualifications

• Customer service experience or transferable sales skills are valuable.
• Ability to learn data mining tools (eLeads experience a plus).
• Strong communication and relationship-building abilities.
• Authorized to work in the U.S. with a valid driver’s license.

Responsibilities

• Identify acquisition opportunities using data mining tools and referrals.
• Maintain ongoing communication with customers via calls, emails, and in-person meetings.
• Coordinate with Used Car Manager to align inventory needs with acquisition goals.
• Enter data into appraisal platforms, review histories, and ensure accuracy of appraisals and paperwork.
• Participate in meetings to review objectives and performance metrics.

Skills

Customer service

Data mining

Sales

Communication

Team player

Tools

Automotive Mastermind

vAuto Reports

AccuTrade

CARFAX

Job description

Sheehy Auto Stores has been named a 2024 and 2025 Top Workplace in Washington, DC and Richmond!

As one of the country’s Top 30 Private Dealer Groups, Sheehy Auto Stores represents some of the industry’s leading automotive brands across 25+ locations. We pride ourselves on hiring top talent—both experienced professionals and those new to the industry—who are driven to succeed. If that sounds like you, we want YOU to join our growing team!

Acquisition Specialist

Sheehy Nissan of Glen Burnie is seeking an Acquisition Specialist to join our team!
In this role, you will focus on acquiring pre‑owned vehicles directly from customers, streamlining the process for both the dealership and the seller. You’ll leverage a variety of lead sources and data mining tools to identify acquisition opportunities, while collaborating closely with sales managers to achieve profit goals and maintain high levels of customer satisfaction.

We’re looking for someone with a passion for delivering exceptional customer service. Automotive sales experience is not required—if you have a strong background in customer service, business development, or lead generation, this could be the perfect fit. Join a fun, fast‑paced environment where your contributions make a real impact and help drive customer loyalty.

We don’t believe in a one‑size‑fits‑all approach to employee benefits. Our programs are designed to support you at work and at home.

Benefits Include:

• Health, Dental, and Vision Insurance
• Paid Time Off (PTO), beginning your first day
• Paid Maternity & Paternity Leave (after one year of service)
• Ongoing Paid Training
• Career Growth & Advancement Opportunities
• 401(k) Retirement Plan + Profit Sharing

Responsibilities:

• Leverage data mining tools (Automotive Mastermind, vAuto Reports, referrals from sales and service teams) to identify upgrade and acquisition opportunities
• Maintain consistent customer communication through calls, emails, and in‑person interactions; schedule appraisals and ensure timely follow‑up
• Collaborate with the Used Car Manager to align acquisition efforts with inventory needs
• Manage vehicle sale inquiries by entering data into appraisal platforms (AccuTrade, vAuto), reviewing CARFAX and service records, confirming inspections, and ensuring appraisal accuracy
• Assist with pricing and finalizing appraisals
• Participate in management meetings to review objectives, performance metrics, and improvement strategies
• Deliver exceptional customer service with professionalism and attention to detail throughout the acquisition process, including handling purchase paperwork and resolving post‑sale payments promptly

Requirements:

• Sales or customer service experience (retail, restaurant, call center, etc.) preferred but not required—sales training provided
• Ability to learn and use data mining tools (eLeads experience a plus)
• Strong customer service, organizational, and relationship‑building skills
• Excellent verbal and written communication abilities
• Outgoing personality with the ability to develop lasting relationships
• Driven, competitive, and collaborative team player
• Authorized to work in the U.S.
• Valid, clean, non‑suspended driver’s license
• Ability to pass a pre‑employment background check, Motor Vehicle Record (MVR) check, and drug screen

Equal Opportunity Employer

Sheehy Auto Stores is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. Employment decisions are based on qualifications, merit, and business needs—without regard to race, color, religion, gender, age, disability, or other protected characteristics.