Automotive Account Manager

Jarvis Walker & Foster McKay; Los Angeles (CA); Vor Ort; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

Jarvis Walker & Foster McKay is seeking a results-driven sales professional to grow our customer base in automotive, marine, industrial, and woodworking markets. You will demo, promote, and sell products, service existing accounts, and establish new distributor and end-user relationships.

You will manage territory with a two-week Outlook calendar, set visit objectives, travel for trainings and events, and review PowerBI sales data daily to spot opportunities.

Qualifikationen

• At least three years of industry-related or sales-related experience.
• Understanding of, or interest in, the industries we serve (automotive, marine, industrial, woodworking).
• Basic Microsoft Office skills to include Word, Outlook, Excel, and PowerPoint.

Aufgaben

• Grow our customer base by demoing, promoting, and selling products that meet customer needs.
• Service existing accounts, obtain orders, and establish new accounts by planning daily calls.
• Understand customer needs by asking open-ended questions to provide solutions and adjust product demos and proposals.
• Review sales figures in PowerBI daily to determine opportunities for additional product sales.
• Coordinate customer orders with distributors or independently, referencing pricing, promotions, and literature.
• Provide competitive updates to management by gathering market information on pricing, products, terms, and promotions.
• Recommend changes in products, services, and policies by evaluating results and competitive developments.
• Resolve customer complaints by investigating problems, developing solutions, reporting, and advising management.
• Maintain knowledge by attending training, reviewing publications, networking, and participating in events.
• Contribute to team goals by understanding company objectives and delivering results.

Kenntnisse

Sales growth

Customer relationships

Presentation skills

Negotiation

Product knowledge

Time management

Territory management

Travel willingness

Proactive service

Tools

Microsoft Office

Jobbeschreibung

• Grow our customer base by demoing, promoting, and selling products that meet customer needs.
• Service existing accounts, obtain orders, and establish new accounts by planning a daily work schedule to call on existing and potential distributors and end-users.
• Understand the needs of customers by asking open-ended questions to provide solutions and adjust product demos and business proposals according to their needs.
• Review sales figures in PowerBI daily to determine fluctuating purchase cycles and opportunities for additional products sales.
• Coordinate customer orders either with the distributor partner or independent of, referencing current documented reseller pricing, promotions, and product literature.
• Provide competitive updates to management and peers by gathering current marketplace information on pricing, products, delivery terms and conditions, and promotions.
• Recommend changes in products, services, and policies by evaluating results and competitive developments.
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintain professional and technical knowledge by attending company-sponsored training, reviewing professional publications, establishing personal networks, and participating in customer and industry events.
• Contribute to the efforts of the team by understanding company goals and objectives and deliver results to help achieve these.

Territory Management:

• Maintain a two-week calendar in Outlook, with visibility to your manager, detailing how you plan to effectively use your time and manage your territory.
• Have an objective for each end-user visit and include the scheduling of a subsequent visit so that adequate follow-up is achieved.
• Proactively schedule 100% of your distributor and warehouse visits by scheduling an agreed upon date and time block.
• Have an objective for each visit and include the scheduling of a subsequent visit so that adequate follow-up is achieved.
• Rotate field days to work with end-users, distributor reps, and warehouse customers - prioritize based on needs determined during previous visits and in accordance with performance objectives.

Qualifications:

• Positive attitude with a focus on sales growth.
• Ability to develop and maintain customer relationships.
• Ability to adjust quickly by understanding and meeting current company sales goals and objectives.
• Self-confidence in presentations, demos, and customer interactions.
• Technical-based selling approach by understanding our products versus the competition.
• Effective negotiation and closing skills.
• Proactive and responsive customer service skills.
• Efficient territory and time management.
• Live and travel within territory, ability to travel overnights to training and industry/customer events, as required.

Education and Experience:

• At least three years of industry-related or sales-related experience.
• Understanding of, or interest in, the industries we serve (automotive, marine, industrial, woodworking).
• Basic Microsoft Office skills to include Word, Outlook, Excel, and PowerPoint.