Automotive Accessories Coordinator

DAN WOLF AUTOMOTIVE GROUP; Naperville (IL); On-site; USD 60,174,000 - 68,880,000; Full time

Benefits offered by this job

Paid Vacation after 90 days

Paid Holidays

5 day work week

Paid Training

Competitive pay plan

Growth opportunities

Health, Dental, & Vision Insurance

401K

Positive & motivating work environment

$21.00 Per hour plus spiffs and bonuse

Job summary

Dan Wolf Automotive Group in Naperville, IL is seeking an Automotive Accessories Coordinator to drive accessory installations with precision and top-tier customer satisfaction. You will coordinate installations, schedule repairs with aftermarket vendors, and support both Service and Aftermarket teams.

We value energy and self-motivation, offer a 5-day work week with paid training, and provide competitive pay plus spiffs/bonuses.

Qualifications

• Sales experience or background in automotive/service environments.
• Excellent customer service skills.
• Strong communication abilities in person and over the phone.
• Computer literate with basic math skills.

Responsibilities

• Coordinate vehicle accessory installations and track progress.
• Organize and manage multiple installations and appointments.
• Assist accessories manager with RO data for monthly reports.
• Close out work orders and contribute to month-end reports.
• Provide timely updates to guests and explain work performed.
• Sell accessory packages and drive customer value.
• Deliver vehicles with clear explanations of work and outcomes.

Skills

Sales experience

Customer service

Communication skills

Computer literacy

Basic math skills

Bilingual (plus)

Job description

Dan Wolf Automotive Group is on the hunt for a top-notch Automotive Accessories Coordinator to bring energy, precision, and a results-driven mindset to our Aftermarket Department! We’re looking for a go-getter who takes pride in getting things done, is a self-motivated worker, and is eager to elevate our accessory operations to the next level.

In this role, you’ll be the driving force behind coordinating vehicle accessory installments, ensuring seamless execution and top-tier customer satisfaction. If you’re motivated, detail-oriented, and ready to own your success, we want you on our team!

This position will work Monday - Friday with open availability preferred.

WE OFFER:

• Paid Vacation after 90 days
• Eligible for up to 5 weeks of Paid Vacation
• Paid Holidays
• 5 day work week
• Paid Training
• Competitive pay plan
• Growth opportunities
• Excellent Health, Dental, & Vision Insurance
• 401K
• Positive & motivating work environment
• $21.00 Per plus spiffs and bonuses

You will…

• Working with both Service and Aftermarket departments to ensure quality control of delivered vehicles
• Organization of different installations
• Schedule repairs for Aftermarket vendors and assist our guest with ecp repairs
• Make sure No Show customers receive calls back to reschedule appointments
• Provide excellent customer updates - good communication skills needed
• Assist Accessories Manager to retrieve RO information as needed for monthly reports
• Write up the guest when they come in and work with getting them into a loaner vehicle
• Assisting Service/Sales Customers with Loaner vehicles
• Close out of the work orders, distribution of copies for month end reports.
• Create opportunities to sell Accessory Packages
• Deliver the vehicle to guests with full explanations of work, installation and any questions they may have.

You…

• Are enthusiastic with high energy throughout the workday
• Have sales experience/background
• Are outgoing with a friendly personality, especially while handling objections
• Have quality customer service skills
• Possess strong communication skills
• Are persistent, competitive and have a good work ethic
• Focus on the customer’s needs to enhance dealership and personal sales
• Are computer literate and have basic math skills
• Bilingual is a plus