Automic Automation Principal Engineer

Broadcom; Bellevue (WA); On-site; USD 111,000 - 177,000; Full time

Job summary

Broadcom is seeking Principal Support Engineers to provide omni-channel support and technical leadership within GCS. Candidates should bring extensive hands-on expertise across products, domains, and platforms, with strong communication and mentoring abilities.

You will influence product direction and deliver training while architecting AI-powered support tools. Role requires 12+ years with a Bachelor's, 10+ with a Master's, or 7+ with a PhD; advanced certifications are preferred.

Qualifications

• 12+ years of related experience with a Bachelor's degree, 10+ years with a Master's degree, or 7+ years with a PhD.
• Broadcom requires deep technical expertise across multiple products and solutions and a track record of leadership.

Responsibilities

• Provide technical leadership and guidance within GCS for complex projects.
• Operate as a subject matter expert across products/solutions and lead knowledge management.
• Coach and mentor team members and drive execution leadership to improve performance.
• Develop and deliver training on industry trends, product changes, and roadmaps.
• Architect and implement AI-powered tools and automated workflows with product teams.

Skills

Technical leadership

Customer-facing

Logs/diagnostics analysis

Mentoring

Training delivery

Education

Bachelor's degree in CS/CIS/MIS

Post-graduate degree preferred

Technical Certifications preferred

Tools

Automic Automation

Automic Applications Manager

Automic Dollar Universe

Windows Server

Linux/Unix variants

Web servers: Jetty/Tomcat/IIS

Application servers: WebSphere/WebLogic/JBOSS

LDAP/Active Directory

Databases: PostgreSQL/Oracle/SQL Server

Java, C/C++, Perl, SAML, REST, JSON, XML, HTML

Scripting: PowerShell, Bash, SQL

Networking: TCP/IP, HTTP, DNS, SSL

Container/Cloud: Docker, OpenShift, GCP, AWS, Azure

VMWare

Job description

Broadcom is seeking Principal Support Engineers to provide omni-channel support and technical leadership within GCS. Candidates should bring extensive hands-on expertise across products, domains, and platforms, with strong communication and mentoring abilities.

You will influence product direction and deliver training while architecting AI-powered support tools. Role requires 12+ years with a Bachelor's, 10+ with a Master's, or 7+ with a PhD; advanced certifications are preferred.