Automation Technical Specialist

Thornton Tomasetti; California (MO); Hybrid; USD 78,000 - 156,000; Full time

Job summary

Abbott is seeking an Automation Technical Specialist within Core Diagnostics. This remote role, based in the United States, requires up to 100% travel to support customer implementations nationwide.

The position focuses on serving as the SME for automation hardware solutions in large clinical laboratories, leading onsite implementation activities, and coordinating with customers, project managers, and cross-functional teams to ensure successful deployments.

Qualifications

• Associate degree in Engineering or related technical field; or an equivalent combination of education and experience.
• Minimum 4 years of experience supporting, servicing, troubleshooting, implementing, or maintaining automation systems or related equipment.
• Ability to travel up to 100% and maintain easy access to a major airport.
• Bachelor’s degree in a technical discipline is preferred.
• Experience in clinical laboratories, diagnostics, healthcare, or laboratory automation environments is a plus.

Responsibilities

• Serve as subject matter expert for automation hardware solution implementations within large core clinical laboratories.
• Lead onsite implementation activities including equipment receipt, site readiness review, equipment placement, assembly, testing, and validation.
• Coordinate implementation projects with customers, project managers, laboratory leadership, field service teams, contractors, vendors, and other cross-functional stakeholders.
• Resolve complex technical inquiries and provide advanced troubleshooting throughout the implementation lifecycle.
• Deliver automation product training and technical guidance to field service personnel during and after implementation.

Education

Associate degree in Engineering or related technical field

Bachelor’s degree in a technical discipline

Job description

Job Description

About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This is a remote position Easy access to major metropolitan airport Must be able to travel up to 100% Qualified candidates preferred to live in the Eastern or Central part of the US. Must have a Valid Driver’s License. We have an opportunity for the role of Automation Technical Specialist within our Core Diagnostics division based out of the United States and this is a field-based remote role. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, from heart attacks to blood disorders to infectious diseases and cancers.

What You’ll Work On

Serve as the subject matter expert for automation hardware solution implementations within large core clinical laboratories. Lead onsite implementation activities including equipment receipt, site readiness review, equipment placement, assembly, testing, and operational verification. Coordinate implementation projects with customers, project managers, laboratory leadership, local field service teams, contractors, vendors, and other cross‑functional stakeholders. Resolve complex technical inquiries and provide advanced troubleshooting support throughout the implementation lifecycle. Apply established procedures and develop practical solutions to address technical challenges and customer requirements. Deliver automation product training and technical guidance to field service personnel during and after implementation. Support post‑implementation escalations and provide subject matter expertise for complex automation system issues. Support new automation hardware product launches and instrument additions at existing customer sites. Develop and apply consulting strategies that strengthen customer partnerships and support long‑term automation solution success. Maintain compliance with quality system requirements and promote adherence to Abbott’s Code of Business Conduct. Travel up to 100% throughout the United States supporting customer implementation projects.

Required Qualifications

Associate degree in Engineering, Electronics, Automation Technology, Biomedical Equipment Technology, Technical Systems, or a related technical field; or an equivalent combination of education and experience. Minimum 4 years of experience supporting, servicing, troubleshooting, implementing, or maintaining automation systems, laboratory instrumentation, diagnostic equipment, or other complex technical systems. Experience resolving technical issues in customer‑facing environments. Ability to independently execute complex technical projects and specialized assignments. Ability to travel up to 100% and maintain easy access to a major airport.

Preferred Qualifications

Bachelor’s degree in a technical discipline. Experience within clinical laboratories, diagnostics, healthcare, or laboratory automation environments. Knowledge of regulations and standards affecting in vitro diagnostics (IVD) and biologics. Experience providing technical training, coaching, or mentorship to field service personnel. Experience leading implementation projects involving multiple stakeholders. Experience with Abbott Diagnostics automation and instrument platforms. Strong project coordination, consulting, and customer relationship management experience. Familiarity with laboratory workflow and operations.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $78,000.00 – $156,000.00 In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services DIVISION: CRLB Core Lab LOCATION: United States > California : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 100 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next‑generation diagnostics, life‑changing devices, science‑based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well‑being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter