Automation Systems Technician (Robotics & Maintenance)

Ricoh USA, Inc.; Knoxville (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K Retirement Savings Plan

Tuition assistance

Paid vacation

Paid holidays

Professional development

Job summary

Ricoh USA, Inc. in Knoxville seeks a Specialist, Automation Systems to serve as an on-site service technician for Partner-sold automation equipment.

You will perform robotic, workstation, and automation system maintenance, diagnose issues, and ensure uptime during planned downtime windows. The role requires an associate degree or apprenticeship in robotics/electrical/mechatronics, hands-on automation experience, CMMS familiarity, and strong problem-solving abilities.

Qualifications

• Associate degree or 4-year apprenticeship in robotics/mechatronics/electrical.
• Experience with automated systems and software-based controls.
• Familiar with Linux, Java, XML, SQL and databases.
• Ability to read schematics; CMMS knowledge.
• Strong problem-solving and safety adherence.

Responsibilities

• Repair automation equipment and systems using mechanical and robotics skills.
• Provide 2nd-level technical support to other technicians.
• Perform diagnostics, installation and preventive maintenance.
• Document maintenance activities in the client’s system.
• Lead/coordinator role when needed.

Skills

Robotics automation

Electrical principles

Linux

Java

XML

SQL

CMMS

Diagnostics

Preventative maintenance

Industrial PCs

Education

Associate degree or 4-year apprenticeship in robotics/mechatronics/electrical

Tools

CMMS software

Database management

Job description

Ricoh USA, Inc. in Knoxville seeks a Specialist, Automation Systems to serve as an on-site service technician for Partner-sold automation equipment.

You will perform robotic, workstation, and automation system maintenance, diagnose issues, and ensure uptime during planned downtime windows. The role requires an associate degree or apprenticeship in robotics/electrical/mechatronics, hands-on automation experience, CMMS familiarity, and strong problem-solving abilities.