Automation Systems Reliability Engineer

Symbotic

Hope Mills (NC)

On-site

USD 71,000 - 98,000

Full time

14 days+

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Job summary

Symbotic is seeking a System Engineer to keep automated warehouse systems healthy, available, and high‑performing in a live production environment.

You will troubleshoot, diagnose, and resolve issues across PLCs, VFDs, motors, and control hardware while coordinating with maintenance and operations to maintain uptime. The role emphasizes hands‑on technical execution and safety compliance in an industrious setting.

Qualifications

Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, Automation Engineering, or related field, or equivalent hands‑on experience.
Minimum of 1 year of hands‑on experience with PLCs, preferably Allen‑Bradley, focused on diagnostics and troubleshooting (not heavy programming).
Minimum of 1 year of experience with VFDs, including diagnosing speed, torque, and drive‑related issues.
Minimum of 1 year of experience working with AC and DC motors.
Hands‑on experience with automated systems such as conveyors, conveyors belts, vertical lifts, and motor‑driven equipment.
Experience supporting autonomous or semi‑autonomous systems, including conveyors, lifts, AS/RS, robotics, servo motors, or 480V systems.
Working knowledge of SQL, Python, and Linux for diagnostics, log review, and system interaction.
Strong hands‑on experience assembling, operating, maintaining, and troubleshooting robotics and electro‑mechanical systems.
Prior experience in maintenance engineering, automation maintenance, or lead maintenance technician roles preferred.

Responsibilities

Monitor and maintain the health of automated systems including conveyors, lifts, robotic vehicles, motors, sensors, and PLC‑controlled equipment.
Perform advanced electrical, mechanical, and automation troubleshooting to resolve production‑impacting issues.
Diagnose failures across PLCs (Allen‑Bradley), VFDs, AC/DC motors, servo motors, sensors, and control hardware.
Support and execute preventive and corrective maintenance activities on automated equipment.
Utilize system data, alarms, logs, and dashboards to identify fault conditions and recurring issues.
Document maintenance activities, repairs, and findings using CMMS systems (e.g., Maximo) and internal tools.
Act as a senior technical escalation point during system disruptions or downtime events.
Partner with on‑site maintenance, operations, and technical teams to restore and stabilise system performance.
Provide technical guidance and on‑the‑job support to maintenance Technicians and operators.
Step in to support critical on‑site technical functions as needed to maintain operational continuity.
Ensure compliance with OSHA, LOTO, electrical safety, and Symbotic safety standards.