Automation Support Analyst

PerkinElmer; United States; On-site; USD 62,000 - 93,000; Full time

Job summary

PerkinElmer is seeking an Automation Support Analyst to support Regeneron on-site in Rensselaer, NY. You will build relationships with Lab Owners, IT teams and management while maintaining asset inventories and driving deployment across environments.

Responsibilities include problem identification, system architecture definition, change control, training, and evidence-based testing. A strong SME with excellent communication and time management is essential.

Qualifications

• Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing
• Bachelor’s degree in Computer Science or Life Science
• 2 years of experience in lab environment is a plus
• Experience with scientific instrumentation

Responsibilities

• Build and maintain a working relationship with Lab Owners, IT Teams and Management.
• Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment
• Maintain daily project related communications with team
• Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
• Write change control requests and test plans
• Act as technical SME
• Ability to manage one’s time with minimal supervision to achieve objectives

Skills

Customer service

Troubleshooting

Communication

Time management

Education

Associate degree in Computer Science or Life Science

Bachelor’s degree in Computer Science or Life Science

Tools

Windows technologies

Manufacturing systems

Networking

Technical writing

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job Title

Automation Support Analyst

Location(s)

Regeneron (Rensselaer) - Customer Site NY

Job Description

Job Responsibilities

• Build and maintain a working relationship with Lab Owners, IT Teams and Management.
• Update the Regulatory Asset Management systems inventory of lab equipment, PC’s, software, and any other information pertinent to the environment
• Maintain daily project related communications with team
• Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training and solution deployment.
• Write change control requests and test plans
• Act as technical SME
• Ability to manage one’s time with minimal supervision to achieve objectives

Support

• Audit response
• Validation
• Lab Administration
• PER requests
• Investigations
• Data backup configuration
• Software: training and advanced end user
• Data integrity assessments
• Training
• Repair systems
• Technical SME
• SOP Authoring
• Implement continuous improvement
• Write change control requests and test plans
• Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
• Ability to manage one’s time with minimal supervision to achieve objectives
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Critical Skills

• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.

Basic Qualifications

• Associate degree in Computer Science or Life Science AND 2+ years of relevant technical experience including (but not limited to); Windows technologies, manufacturing systems, networking, technical writing

Preferred Qualifications

• Bachelor’s degree in Computer Science or Life Science
• 2 years of experience in lab environment is a plus
• Experience with scientific instrumentation

Other Requirements

• Must be able to remains in a stationary position more than 25% of the time
• The person in this position needs to occasionally move inside and outside labs
• Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

The annualcompensation range for this full-time position is $62,000 to $93,000. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.