Automation Specialist

Insight Global; Phoenix (AZ); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Insight Global is looking for an Automation Specialist to enhance automation processes within their End User Computing (EUC) team. The role mainly focuses on improving existing workflows related to Microsoft Intune and Power Automate, ensuring scalability and compliance in a healthcare environment.

This position allows for a primarily remote work arrangement while requiring occasional onsite presence in Phoenix to assess workflows and collaborate with teams. Ideal candidates should have significant experience in IT, particularly with desktop management and automation tools.

Qualifications

• 4+ years of total IT experience required.
• 2+ years of experience with Microsoft Intune and Power Automate.
• Strong experience within a Microsoft 365 environment.

Responsibilities

• Drive automation across desktop environments.
• Build and manage automation workflows.
• Collaborate with internal teams to identify automation opportunities.

Skills

Hands-on experience with Microsoft Intune

Hands-on experience with Power Automate

Strong troubleshooting skills

Experience with Windows 11 environment

Scripting with PowerShell

Collaboration with cross-functional teams

Understanding of legacy desktop management tools

Job description

Location: Phoenix, AZ (Primarily Remote with occasional onsite)

Duration: 12-month contract with planned extensions (long-term need)

Hours: Monday–Friday, standard business hours (AZ time)

Start: ASAP

Required Experience:

• 4+ years of total IT experience
• At least 2+ years of hands‑on experience with BOTH Microsoft Intune AND Power Automate (required)
• Strong experience working within a Microsoft 365 (M365) environment
• Hands‑on experience with PowerShell or other scripting tools for automation
• Working knowledge of Windows 11 environments and desktop management
• Experience supporting or working within End User Computing (EUC) or desktop environments
• Ability to understand and support legacy desktop management tools and systems
• Experience designing and implementing automation solutions to improve existing processes, including reducing manual workflows and improving operational efficiency
• Experience collaborating with cross‑functional teams including Service Desk, Infrastructure, HR, and other business units
• Strong troubleshooting and problem‑solving skills within system and application environments

Preferred Skills:

• Experience with automation tools outside of Power Automate
• Familiarity with Copilot or AI‑enabled tools within M365, including exposure to automation agents or AI‑assisted workflows
• Experience integrating systems with HR platforms
• Exposure to healthcare or regulated environments
• Understanding of change control processes and enterprise governance

Job Description:

We are seeking an Automation Specialist to join a large community health organization’s End User Computing (EUC) team. This individual will play a key role in driving automation across desktop environments, endpoint provisioning processes, and cross‑functional workflows, with a focus on scalability, security, and standardization across the organization.

This role is heavily focused on Intune and Power Automate, with an emphasis on improving and scaling existing processes rather than building from scratch, including enhancing Autopilot deployments, configuration standards, and device provisioning workflows. The Automation Specialist will partner closely with Service Desk, Infrastructure, HR, and other internal teams to identify automation opportunities and implement efficient, scalable solutions that improve service delivery and reduce ticket volume.

Day‑to‑day responsibilities include working in a Windows 11 environment, building and managing automation workflows, scripting with PowerShell, and supporting integrations across systems, including HR platforms, as well as identity, endpoint management, and service management systems. This individual will also collaborate with an external partner managing parts of the Intune environment and contribute to ongoing platform optimization.

The ideal candidate is hands‑on, curious, and collaborative, with the ability to step into an existing environment, understand how systems function today, and enhance them through automation, while aligning to enterprise standards and healthcare compliance requirements. This role will also support broader EUC efforts and may contribute to systems or engineering‑level work when needed.

While primarily remote, this role requires occasional onsite presence in the Phoenix area to observe workflows, assess processes, and support team collaboration, as well as ensure alignment with real‑world user experience and clinic operations.