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The Texas Health and Human Services Commission (HHSC) seeks an Automation Solutions Engineer to design, build, and support scalable automation across TIERS and related systems. You will create reusable AWS infrastructure modules with Terraform, expand RPA capabilities with UiPath and Power Automate, and develop AI-enabled workflows with Python and RESTful APIs.
Telework eligibility may apply; travel up to 5% is required, with a focus on Austin-based operations.
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .
The HHSC Social Services Applications division is seeking a high-performing Automation Solutions Engineer to design, build, and support end-to-end enterprise automation solutions. This role works under minimal direction with significant latitude for initiative and independent judgment.The Automation Solutions Engineer will create reusable AWS infrastructure modules for use by hundreds of internal developers, expand enterprise robotic process automation capabilities, and develop intelligent automation solutions that improve operational efficiency and system interoperability. This position plays a critical role in supporting the Texas Integrated Eligibility Redesign System (TIERS) and related technologies that help deliver more than 60 types of essentialassistanceservices to Texans.
Cloud Infrastructure Automation and Architecture ( 40% )
Design, build, and maintain reusable AWS infrastructure modules using Terraform Enterprise.
Develop secure, scalable, and automated cloud solutions that enable developers to provision and deprovision infrastructure efficiently.
Promote infrastructure standardization, resiliency, and operational reliability across enterprise platforms.
Robotic Process Automation Development ( 35% )
Design, develop, implement, and enhance enterprise RPA capabilities.
Build advanced automation solutions using UiPath and Microsoft Power Automate to improve agency workflows and reduce manual effort.
Support governance, maintainability, and scalability of RPA implementations across the organization.
AI Integration and Core Programming ( 20% )
Design and implement adaptive, AI-enabled workflows, including agentic automation use cases where appropriate .
Develop integrations, scripts, and custom solutions using Python and RESTful APIs to improve interoperability across systems and platforms.
Evaluate and apply emerging AI and automation technologies to enhance business and technical operations.
Mission-Critical System Support and Oversight ( 5% )
Provide technical support for the TIERS portfolio and Eligibility Supporting Technologies.
Help ensure high availability, reliability, and supportability for systems that process nutrition, cash, medical, and community care assistance programs.
Participate in troubleshooting, root cause analysis, and continuous improvement efforts for mission-critical services.
Knowledge of:
Skill in:
Ability to:
Preferred Certifications
At least five (5) yearsof progressive, hands-on experience in cloud infrastructure automation and deployment.
At least three (3) years of experience developing automation solutions using Python and RESTful APIs.
At leastone(2) year of experience developing automation workflows or scripts using enterprise RPA platforms such as UiPath or Microsoft Power Automate.
Experience designing reusable infrastructure modules, automation frameworks, or shared platform services in a large enterprise environment is preferred.
Experience supporting public sector, healthcare, or human services systems is preferred.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.