Automation Patch Engineer: Linux/Windows & AWX Expert

Credence Management Solutions; McLean (VA); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&

Paid Time Off (Vacation, Sick & 公共

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Job summary

Credence Management Solutions seeks an Operations Support Engineer / Systems Administrator to support patching via AWX/Ansible and oversee Linux/Windows hosting operations for federal clients.

You will execute nightly patching, validate results, troubleshoot failures, and coordinate remediation, while also handling system administration, vulnerability remediation, monitoring, and documentation to maintain secure environments.

Qualifications

• Must have the ability to obtain and maintain a Public Trust.
• Must have at least 3 years of experience in systems administration, systems engineering, infrastructure operations, cloud operations, or a related technical field.
• Must have hands-on experience administering Linux or Windows server environments.
• Must have experience performing operating system patching, package management, system maintenance, and post-patch validation.
• Must have experience using AWX/Ansible or a similar automation platform for patching, configuration management, or systems administration.
• Must have experience troubleshooting AWX/Ansible job failures, playbooks, inventories, variables, package dependencies, repository issues, and execution results.
• Must have the ability to support scheduled nightly patching activities outside normal business hours, as required.
• Must have experience with Linux package-management tools such as DNF, YUM, RPM, or equivalent technologies.
• Must have experience with Windows patching or Windows Server administration.
• Must have experience using Shell, Python, PowerShell, or a similar scripting language.
• Must have familiarity with system monitoring, logging, service management, and basic networking troubleshooting.
• Must have the ability to follow established procedures while applying sound technical judgment to resolve issues.
• Must have strong written and verbal communication skills.
• Must have the ability to document technical issues, maintenance activities, exceptions, and resolution steps.
• Must have a CompTIA Security certification or the ability to obtain it within the first 60 days.
• Must have an AWS certification or the ability to obtain one within the first 90 days.

Responsibilities

• Execute and monitor scheduled patching jobs through AWX/Ansible.
• Support scheduled nightly patching activities outside normal business hours, including patch preparation, execution, post-patch validation, and troubleshooting.
• Review AWX job results, investigate failed or incomplete patching runs, resolve issues, and coordinate re-execution when necessary.
• Review patching requirements, repository content, maintenance schedules, and approved change requests before patch execution.
• Validate system health, services, connectivity, and application availability after patching activities.
• Troubleshoot patching failures, package conflicts, repository issues, dependency problems, service failures, and unexpected system behavior.
• Monitor patching progress and provide status updates, completion reports, and exception information.
• Identify systems that cannot be patched and document the reason, impact, risk, and required remediation.
• Support Linux and Windows server administration, configuration, hardening, maintenance, and troubleshooting.
• Assist with vulnerability remediation and compliance-related system maintenance activities.
• Support server provisioning, operating system upgrades, configuration changes, system retirement, and technical refresh activities.
• Troubleshoot operating system, storage, networking, authentication, permissions, certificates, services, and application dependencies.
• Coordinate with Systems Engineering, Platform Engineering, application teams, cybersecurity personnel, and customer stakeholders to resolve technical issues.
• Assist with maintaining AWX job templates, inventories, variables, credentials, procedures, and related documentation.
• Use existing automation and develop scripts or process improvements to improve patching efficiency, validation, reporting, and operational support.
• Maintain accurate system records, patching documentation, procedures, runbooks, and operational reports.
• Follow approved change-management, incident-management, security, and configuration-management processes.
• Participate in scheduled maintenance activities, incident response, and other operational support activities as required.
• Participate in a rotating on-call schedule, if assigned.

Skills

Public Trust eligibility

Linux administration

Windows Server administration

Shell scripting

Python

PowerShell

Automation with AWX/Ansible

Documentation & reporting

Education

CompTIA Security+ certification

AWS certification

Tools

AWX/Ansible

Linux

Windows Server

Shell

Python

PowerShell

AWS Systems Manager

Red Hat Satellite

WSUS

Job description

Credence Management Solutions seeks an Operations Support Engineer / Systems Administrator to support patching via AWX/Ansible and oversee Linux/Windows hosting operations for federal clients.

You will execute nightly patching, validate results, troubleshoot failures, and coordinate remediation, while also handling system administration, vulnerability remediation, monitoring, and documentation to maintain secure environments.