Automation Engineer Lead Analyst (Electrical Mechanical Technician) - Express Scripts

Cigna Healthcare; Town of Whitestown (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

The Cigna Group in the United States is seeking an Automation Engineer Senior Analyst (Electrical/Mechanical) to support high‑volume pharmacy automation systems. You will diagnose, repair, and maintain PLC‑controlled equipment, robotics, sensors, motors, and drives to keep production running smoothly.

Collaborating with operations, engineering, maintenance, and quality teams, you’ll drive reliability improvements, preventive maintenance, and data‑driven actions while participating in on‑call

Qualifications

• High school diploma or equivalent.
• At least 2 years of hands-on experience with automated equipment in manufacturing, distribution, fulfillment, pharmaceutical, or industrial environments.
• Experience troubleshooting electrical, mechanical, pneumatic, and computer-controlled electro-mechanical systems.
• Working knowledge of PLC-controlled equipment, sensors, motors, drives, field devices, and automation systems.
• Experience performing preventive and corrective maintenance on complex equipment.
• Familiarity with CMMS platforms such as MAXIMO.

Responsibilities

• Maintain and improve the reliability, availability, and performance of critical pharmacy automation systems.
• Diagnose and resolve electrical, mechanical, pneumatic, controls, and automation issues to minimize downtime and restore production quickly.
• Execute preventive, corrective, and emergency maintenance activities on automated production equipment.
• Troubleshoot and repair PLC-controlled systems, robotics, electrical controls, mechanical assemblies, sensors, motors, drives, and pneumatic equipment.
• Analyze equipment performance data, maintenance history, and failure trends to identify root causes and implement sustainable corrective actions.
• Conduct routine inspections and equipment assessments to proactively identify reliability risks and performance degradation.
• Utilize MAXIMO or similar CMMS platforms to document work activity, equipment history, labor, parts usage, and maintenance findings.
• Recommend and support equipment upgrades, process improvements, and reliability initiatives that increase safety, quality, throughput, and maintainability.
• Interpret alarms, fault codes, diagnostics, and system data to eliminate recurring issues and prevent future failures.
• Collaborate across operations, engineering, maintenance, and quality teams to support production readiness and continuous improvement efforts.
• Participate in on-call support as needed to maintain uninterrupted operation of critical automation assets.

Skills

Electrical troubleshooting

Mechanical maintenance

Pneumatic systems

Industrial automation

Root cause analysis

Analytical problem solving

Education

High school diploma or equivalent

Associate degree or technical certification in automation

Tools

MAXIMO CMMS

PLCs

Robotics

Job description

Power the Future of Pharmacy Automation

Join a high-impact automation team where your expertise directly supports the safe, accurate, and efficient delivery of care. As an Automation Engineer Senior Analyst (Electrical Mechanical Technician), you will play a critical role in keeping sophisticated pharmacy automation systems operating at peak performance. This is an opportunity for a hands‑on problem solver who enjoys diagnosing complex issues, improving equipment reliability, and driving meaningful operational results.

In this role, your work will influence productivity, quality, safety, and customer experience. You’ll partner with operations, engineering, and quality teams to deliver lasting solutions that enhance performance across a highly automated pharmacy environment.

Responsibilities

• Maintain and improve the reliability, availability, and performance of critical pharmacy automation systems.
• Diagnose and resolve electrical, mechanical, pneumatic, controls, and automation issues to minimize downtime and restore production quickly.
• Execute preventive, corrective, and emergency maintenance activities on automated production equipment.
• Troubleshoot and repair PLC-controlled systems, robotics, electrical controls, mechanical assemblies, sensors, motors, drives, and pneumatic equipment.
• Analyze equipment performance data, maintenance history, and failure trends to identify root causes and implement sustainable corrective actions.
• Conduct routine inspections and equipment assessments to proactively identify reliability risks and performance degradation.
• Utilize MAXIMO or similar CMMS platforms to document work activity, equipment history, labor, parts usage, and maintenance findings.
• Recommend and support equipment upgrades, process improvements, and reliability initiatives that increase safety, quality, throughput, and maintainability.
• Interpret alarms, fault codes, diagnostics, and system data to eliminate recurring issues and prevent future failures.
• Collaborate across operations, engineering, maintenance, and quality teams to support production readiness and continuous improvement efforts.
• Participate in on-call support as needed to maintain uninterrupted operation of critical automation assets.

Required Qualifications

• High school diploma or equivalent.
• Minimum 2 years of hands‑on experience maintaining automated equipment within manufacturing, distribution, fulfillment, pharmaceutical, or industrial environments.
• Experience troubleshooting electrical, mechanical, pneumatic, and computer-controlled electro-mechanical systems.
• Working knowledge of PLC-controlled equipment, sensors, motors, drives, field devices, and automation systems.
• Experience performing preventive and corrective maintenance activities on complex equipment.
• Familiarity with CMMS platforms such as MAXIMO or similar maintenance management systems.
• Strong problem-solving skills with the ability to identify root causes and implement effective solutions.
• Ability to safely repair, adjust, calibrate, and validate precision automation equipment.
• Flexibility to support various shifts as business needs require.

Preferred Qualifications

• Associate degree, technical certification, or advanced training in automation, industrial maintenance, electrical technology, mechanical technology, or a related field.
• Experience supporting high-volume pharmaceutical, distribution, fulfillment, or production operations.
• Knowledge of reliability-centered maintenance principles and continuous improvement methodologies.
• Experience with Root Cause Analysis (RCA), OSHA 1910 standards, robotics, industrial controls, or machine vision systems.
• Exposure to data-driven maintenance strategies that improve equipment reliability and operational performance.
• Ability to travel occasionally to support other ESI facilities.

Why Join Us?

You’ll have the opportunity to make a measurable impact on critical pharmacy operations while developing your technical expertise in automation, controls, reliability, and advanced production systems. If you are energized by solving complex challenges and improving how automation performs, we encourage you to apply. Our people make all the difference in helping us deliver better outcomes every day.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [e-mail] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco‑free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.