Automation & Development Leader for AI-Driven Operations

DigaCore; Austin (TX); On-site; USD 20,000 - 150,000; Full time

Benefits offered by this job

Nationwide medical insurance

Dental insurance

Life insurance gifted to all employees

Long-term disability insurance gifted

FSA and HSA options

401k match

Generous paid time off

Mental health days

Paid certificationassistance

Opportunity to help shape the future <

Job summary

DigaCore is seeking a hands-on Manager of Development & Automation to lead and grow the Development & Automation function, driving automation, systems integration, operational efficiency, and AI-enabled workflows across the company and client environments.

You’ll be hands-on and delivery-focused, with the opportunity to mentor the team, shape the technical roadmap, and collaborate with leadership to deliver scalable automation solutions that reduce manual work and improve visibility through

Qualifications

• 3+ years in automation, systems integration, DevOps, or technical operations, with 1+ years leading or mentoring on AI or automation initiatives.
• Experience in MSP, SaaS, or other multi-client service environments.
• Strong ability to improve business processes through APIs, integrations, and workflow automation.

Responsibilities

• Grow and develop the Development & Automation team - onboard, mentor, and support team members as the function scales
• Contribute to the technical roadmap and standards for the function - tooling decisions, delivery priorities, and how the team partners with the rest of the business
• Manage vendor relationships and support capacity planning for the function
• Own and build Digacore’s automation and integration roadmap across internal operations and client environments
• Identify manual processes and turn them into scalable automations that improve efficiency and reduce friction
• Work with leadership, teams, and clients to understand pain points and define automation opportunities
• Build and deploy workflow automations, system integrations, dashboards, and AI-enabled solutions
• Create reusable automation patterns that can be applied across teams and clients
• Improve visibility through reporting and dashboards that help teams and leaders make better decisions
• Streamline service desk, ticketing, onboarding/offboarding, billing, and client lifecycle workflows
• Choose and implement automation and AI tools that deliver clear business or client value
• Work with engineers or vendors as needed to deliver solutions end-to-end
• Track impact through metrics like time saved, efficiency gains, and service improvements

Skills

Automation

DevOps

Systems integration

Tools

PowerShell

Power Platform

Power BI

APIs

Job description

DigaCore is seeking a hands-on Manager of Development & Automation to lead and grow the Development & Automation function, driving automation, systems integration, operational efficiency, and AI-enabled workflows across the company and client environments.

You’ll be hands-on and delivery-focused, with the opportunity to mentor the team, shape the technical roadmap, and collaborate with leadership to deliver scalable automation solutions that reduce manual work and improve visibility through