Automation & AI Solutions Engineer

UM23 Bowie State University (BSU); United States; On-site; USD 80,000 - 90,000; Full time

Job summary

Bowie State University seeks an Automation and AI Support Analyst to drive enterprise automation initiatives, focusing on desktop and AI-driven process improvements. The role liaises between development and operational support, delivering technical assistance for enterprise and niche applications across the university.

This highly technical, engineering-focused position requires strong skills in automation tools, data integration, and modernization efforts to support the university’s digital

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Minimum 4 years of automation engineering, systems integration, or related technical roles.
• Proven experience with desktop automation, AI/ML tools, and enterprise application support.
• Familiarity with Microsoft Power Platform, scripting languages (e.g., Python, PowerShell), and middleware integration tools.
• Experience working on advanced technology projects with a strong engineering focus.

Responsibilities

• Design, develop, and implement desktop and intelligent automation solutions using tools such as Power Automate, AI Builder, RPA, and Python.
• Lead application and data integration efforts to streamline workflows and improve operational efficiency.
• Develop and maintain automations for repetitive tasks across university systems.
• Serve as a technical expert in automation frameworks, scripting, and integration protocols (REST, SOAP).
• Provide Tier 2/3 support for enterprise and niche applications, ensuring high availability and performance.

Job description

Bowie State University seeks an Automation and AI Support Analyst to drive enterprise automation initiatives, focusing on desktop and AI-driven process improvements. The role liaises between development and operational support, delivering technical assistance for enterprise and niche applications across the university.

This highly technical, engineering-focused position requires strong skills in automation tools, data integration, and modernization efforts to support the university’s digital