Automation & AI Solutions Engineer

NPARALLEL + Atomic Props; Minneapolis (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

NPARALLEL + Atomic Props is seeking a Business Solutions Engineer to support and enhance our Microsoft 365 ecosystem, NPX, HubSpot, and Power Platform solutions. You will troubleshoot, automate, report, and implement AI-adoption initiatives across enterprise applications to improve efficiency and enable growth.

Collaborate with cross-functional teams, document processes, deliver end-user training, and stay current with Microsoft technologies and industry best practices.

Qualifications

• Associate or bachelor’s degree in information technology, information systems, or related field, or equivalent work experience.
• 0–3 years supporting business applications, Microsoft 365, or enterprise technology.
• Working knowledge of Microsoft 365, SharePoint, Power Apps, and Power Automate.
• Familiarity with business applications, reporting, and troubleshooting.
• Experience with automation, AI, and business process improvements.
• Strong customer service, communication, troubleshooting, and organizational skills.
• Ability to learn new technologies and manage multiple priorities.
• Microsoft certifications or willingness to obtain them.

Responsibilities

• Provide day-to-day administration and support for business applications, including NPX (Powered by Exhibit Force), HubSpot, Microsoft 365, and other enterprise systems by troubleshooting issues, managing configurations, and delivering exceptional customer service.
• Develop expertise in the organization's core business applications and assume ownership of one or more business-critical systems, ensuring reliable performance, documentation, and continuous improvement.
• Design, develop, maintain low-code applications, automated workflows, integrations, and digital solutions using Microsoft Power Platform, Microsoft 365, and related technologies.
• Evaluate, pilot, and implement AI-powered solutions, including Microsoft Copilot and other approved AI technologies, to improve business processes and employee productivity.
• Partner with business teams to analyze requirements, identify automation opportunities, and implement application enhancements and technology solutions.
• Develop and maintain reports, dashboards, and data visualizations while supporting application updates, testing, deployments, and system integrations.
• Create technical documentation, knowledge base articles, and training materials, and provide end-user training and ongoing support.
• Monitor application performance, identify optimization opportunities, and stay current on Microsoft technologies, AI, and industry best practices.
• Participate in technology initiatives, quality assurance testing, and occasional after-hours support as needed.
• Perform other duties as assigned in support of the Technology department and organizational objectives.

Skills

Analytical thinking

Troubleshooting

Communication

Independent work

Team collaboration

Adaptability

Automation & AI

Vendor relations

Documentation

Problem solving

Education

Associate or Bachelor’s degree in IT or related field

Tools

Microsoft 365

SharePoint

Power Apps

Power Automate

Job description

NPARALLEL + Atomic Props is seeking a Business Solutions Engineer to support and enhance our Microsoft 365 ecosystem, NPX, HubSpot, and Power Platform solutions. You will troubleshoot, automate, report, and implement AI-adoption initiatives across enterprise applications to improve efficiency and enable growth.

Collaborate with cross-functional teams, document processes, deliver end-user training, and stay current with Microsoft technologies and industry best practices.