Auto Transport Dispatcher and Customer Experience Lead

RPM Freight Systems; West Palm Beach (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Base Salary + Commission

Medical, dental, and vision insurance

Life insurance and disability coverage

401(k) with employer match

Maternity & Paternity Leave

Job summary

RPM Freight Systems in West Palm Beach, FL is seeking a Dealer Account Manager to oversee logistics for assigned client accounts. This full-time position integrates dispatching, customer experience, and operational decision-making into one role.

The ideal candidate will have experience in customer service and strong communication skills. Compensation includes a base salary plus commission and benefits like health insurance and a 401(k) plan.

Qualifications

• Experience in customer support, service, or experience roles.
• Ability to communicate clearly and courteously.
• Commitment to delivering high levels of customer satisfaction.

Responsibilities

• Plan and coordinate vehicle transportation activities.
• Serve as the primary point of contact for customers.
• Maintain accurate shipment data in systems.

Skills

Customer support experience

Professional phone presence

Strong computer proficiency

Working knowledge of vehicles

Effective problem-solving skills

Verbal and written communication skills

High attention to detail

Education

High school diploma or equivalent

Job description

RPM Freight Systems in West Palm Beach, FL is seeking a Dealer Account Manager to oversee logistics for assigned client accounts. This full-time position integrates dispatching, customer experience, and operational decision-making into one role.

The ideal candidate will have experience in customer service and strong communication skills. Compensation includes a base salary plus commission and benefits like health insurance and a 401(k) plan.