Auto Tittle Associate

FFI Holdings Puerto Rico Inc; Humacao (PR); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Company paid Short Term Disability

Competitive wages

Monthly uncapped bonus potential

401(k) with company match

Paid time off

Holiday pay

Store discount

Job summary

EZCORP is seeking an Auto Title Loan Associate in Humacao, PR to deliver friendly, responsive service to customers while handling auto loans and related transactions in-store.

You’ll join a fast-paced retail team with clear career paths, competitive pay, and a comprehensive benefits package. Must be fully bilingual (English/Spanish) and able to pass a background check.

Qualifications

• High school diploma or GED required.
• Customer service, banking, auto title, and/or collections experience preferred.
• Excellent communication and interpersonal skills; ability to multitask.

Responsibilities

• Greet customers and interact with them in person and on the phone.
• Process auto loans and extensions.
• Process sales, pawn loans and extensions as needed.
• Perform opening and closing store duties.

Skills

Customer service

Banking

Auto title

Collections

Communication

Multitasking

Education

High school diploma or GED

Job description

Location

Address: Triump Plaza Shopping, Lote #3, Carr # 3 km 83.6 , Rio Abajo Ward Humacao, Puerto Rico 00791 Brand: La Familia Casa de Empeño

About the Role

We want you to join us for a career not a job. At EZCORP we are looking for Auto Title Loan Associate Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment. Our Auto Title Loan Associate position offers competitive pay based on experience! Here are some of the other things we offer our Auto Title Loan Associate:

Benefits

• Comprehensive benefits package (Medical, Dental, Vision Car, Supplemental Life, AD&D)
• Company paid Short Term Disability
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours - Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

What you can expect as an Auto Title Loan Associate

This role will give you the opportunity to interact with customers daily, helping with auto loans. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing auto loans and extensions
• Processing sales, pawn loans and extensions as needed
• Performing opening and closing store duties

Requirements

• High school diploma or GED
• Customer service, banking, auto title, and/or collections experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Previous experience collecting past-due accounts is preferred
• Fully Bilingual (English/Spanish)

About EZCORP

Be part of something bigger — EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury, La Familia Casa de Empeño as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business. We are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we'll provide development and career paths to enhance your skills in a fun and fast-paced environment. We offer competitive pay, generous bonus potential from day one, and great benefits! We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Company Overview

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.