Auto Title Technician Senior
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Benefits offered by this job
Job summary
Jefferson County Clerk and Recorder’s Office seeks multiple Senior Auto Title Technicians to support the Motor Vehicle Division. The role involves mentoring staff, processing motor vehicle titling and registration, notarizing documents, and handling tax/fee calculations as an agent for Colorado.
Notary duties and inventory upkeep are included. The position requires strong customer service, cross-functional teamwork, and a commitment to accurate government records.
Qualifications
- Minimum of 3 years of related experience in auto titling and registration using the DRIVES system.
- GED or high school diploma; equivalent combinations acceptable.
- Welcomes feedback and demonstrates leadership developing the team.
Responsibilities
- Mentor staff and assist with difficult cases.
- Provide supervisory support during management absence.
- Review documents for legal acceptance in titling and registration.
- Collect fees and taxes as required by law.
- Assist the public with motor vehicle inquiries and paperwork.]
- Respond to questions on voter services and marriage licenses.
Skills
Education
Tools
Job description
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.
The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously.
To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone.
An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow. Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work.
We are seeking multiple senior Auto Title Technicians to join our various Motor Vehicle offices. The Auto Title Technician Senior serves as a mentor to technicians while performing a variety of detailed motor vehicle paperwork and public contact work in support of the Motor Vehicle Division of the Clerk and Recorder's Office while acting as an agent for the State of Colorado. Collects taxes and fees for motor vehicle titles and registrations for use by governmental and other official enforcement entities. Acts as a Notary to notarize legal documents. Assists with maintaining inventory to ensure office efficiency. May handle some leadership duties during temporary absence of supervisor and manager.
This position is a great fit for someone who is energetic, enjoys working with the public and is a team player. Spanish or other foreign language skills and/or experience working with individuals from various cultures and communities is highly valued.
These positions require regular on-site/in-office work and operates on a 4-day work week (Monday-Thursday, 7am-5:30 pm Littleton. 7:15 am – 5:45 pm Golden, Lakewood, Arvada and Evergreen). Must be available to occasionally work at any of the five motor vehicle branches, but these positions are based in our Lakewood and Littleton office.
Target Hiring Range: $26.00 – $30.00 USD Hourly. Compensation will be determined based on education, experience, and skills. Additional compensation for Spanish bilingual skills is available.
Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules and more. For more information, click here for our Total Rewards summary.
- Mentoring staff by assisting with difficult cases and is available to answer questions.
- Assisting with supervisory tasks during management's absence.
- Examining and determining legal acceptance of documents pertaining to motor vehicle titling, registration, ownership taxes, license fees and sales taxes.
- Collecting fees and/or taxes as required by law and in accordance with statutory guidelines.
- Assisting the public with motor vehicle specific inquiries, including researching and resolving complex tax, title, registration related problems and processing required paperwork.
- Assisting with general election and marriage license questions.
- Maintaining current knowledge of relevant laws, regulations, policies, standards and procedures, implementing changes as dictated by new legislation and the Department of Revenue.
- Notarizing legal documents and maintaining inventory in the office.
Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
- A minimum of 3 years of related experience in auto titling and registration using the DRIVES system.
- High school diploma or equivalentcertificate.
- Note an equivalent combination of education and experience is acceptable.
- Four years of progressive advancement in auto titling and registration is highly preferred.
- Welcomes feedback regulary, examinessystems and processes to make sure we are set up to maximize success by encouraging new approaches and welcoming and sharing new ideas.
- Demonstrates strong leadership and mentoring skills to develop our team on providing the best customer service.
- Thrives in a full facing customer environment, problem-solving daily and continued learning to best help the customers. Taking their current customer service skills to the next level.
- Wants to help foster a culture of constant improvement.
- Thrives on interpreting and communicating complex regulations while providing excellent customer service.
- Criminal and MVR Background checks are required for every position.
- Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
- Candidate will be sworn in as Deputy of Clerk and Recorder's Office to discharge the duties conveyed by Colorado Statute after hire.
- In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
- All Jefferson County Employees must apply through their internal profile.
Registered to vote per Clerk & Recorder guidelines prior to fist election after hire.
Sworn in as Deputy of Clerk and Recorder's Office to discharge the duties conveyed by Colorado Statute.
GED, High School Diploma
Work Experience: Minimum three years
Administrative, Business Programs and Services
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