Auto Technician Lead: Diagnostics & Customer Care

pepboyscareers; Fresno (CA); On-site; USD 26,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay partner (DailyPay)

Job summary

Pep Boys in Fresno is hiring a Master Technician with 5+ years of automotive diagnosis and repair experience. You will diagnose, repair, and explain issues to customers while leading a shop team to deliver superior service.

We require 8+ ASE certifications (A1–A8), Section 609, and a valid inspection license where applicable. Availability to work varied shifts is expected, with a focus on customer satisfaction and mentorship.

Qualifications

• 5+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
• 8 or more ASE certifications are PREFERRED for this position (A1 through A8).
• Section 609 Certification required.
• State Inspection license if applicable.

Responsibilities

• Diagnose and repair to specifications -- brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Explain technical diagnoses and needed repairs to customers in clear terms.
• Mentor and lead a shop team to improve customer care and satisfaction.

Skills

5+ years automotive diagnosis

ASE certifications

Leadership

Customer-facing communication

Education

High School Diploma or GED

Job description

Pep Boys in Fresno is hiring a Master Technician with 5+ years of automotive diagnosis and repair experience. You will diagnose, repair, and explain issues to customers while leading a shop team to deliver superior service.

We require 8+ ASE certifications (A1–A8), Section 609, and a valid inspection license where applicable. Availability to work varied shifts is expected, with a focus on customer satisfaction and mentorship.