Auto Service & Sales Advisor — Customer-Focused

Big O Tires; Fayetteville (AR); On-site; USD 24,000 - 36,000; Full time

Job summary

Big O Tires is seeking a Sales Advisor in Fayetteville, AR to deliver outstanding customer service and drive tire and maintenance sales. You will educate customers, process sales, and support store operations as part of a busy retail environment.

You will handle warranties, service agreements, and daily transactions while maintaining store appearance and customer satisfaction. Training and safety compliance are emphasized across shifts.

Qualifications

• Must be 18 years of age or older.
• Ability to learn new concepts and use technical materials.
• Ability to safely operate automatic and manual transmission vehicles.
• Ability to work holidays, weekends, and after hours as needed.
• Legal authorization to work in the United States.

Responsibilities

• Monitor customer service area and host waiting customers, providing fast and friendly service.
• Handle complaints courteously and efficiently per company policy.
• Promote sales by explaining benefits and using suggestive selling techniques.
• Prepare sales documentation such as warranties and service agreements.
• Conduct efficient and accurate sales transactions and report discrepancies.
• Assist store manager in meeting company expectations and profitability.

Skills

Customer service

Sales abilities

Strong verbal communication

Basic math

Safety awareness

Education

High school diploma or GED

Job description

Big O Tires is seeking a Sales Advisor in Fayetteville, AR to deliver outstanding customer service and drive tire and maintenance sales. You will educate customers, process sales, and support store operations as part of a busy retail environment.

You will handle warranties, service agreements, and daily transactions while maintaining store appearance and customer satisfaction. Training and safety compliance are emphasized across shifts.