Auto Service Manager / Parts Buyer

Express Employment Professionals - Cincinnati East; Arlington (WA); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Holiday pay

401(k) (optional)

Training opportunities

Job summary

Express Employment Professionals of Everett is hiring an Automotive Customer Service Manager / Parts Buyer for a growing specialty automotive company in Arlington, WA. This role blends customer service, project coordination, and parts sourcing to move unique automotive projects from intake to completion.

Ideal candidates have automotive shop experience, strong communication skills, and the ability to coordinate with customers and technicians.

Qualifications

• Experience in an automotive shop environment.
• Strong customer service and communication skills.
• Ability to source and manage parts/vendors.”

Responsibilities

• Manage customer relationships throughout active projects
• Coordinate vehicle and project intake
• Assist with project planning, scheduling, and workflow coordination
• Source and purchase parts from vendors and suppliers
• Provide customers with updates regarding timelines and project status
• Maintain project records, estimates, and documentation
• Work closely with technicians and shop leadership to support successful project completion
• Track parts orders and ensure materials arrive on schedule
• Support daily shop operations and customer communication
• Deliver a professional, high-quality customer experience

Skills

Customer service

Project coordination

Parts sourcing

Automotive knowledge

Communication skills

Software proficiency

Job description

Automotive Customer Service Manager / Parts Buyer

Arlington, WA | $30-$45/hr | Full-Time | Temp-to-Hire

Express Employment Professionals of Everett is hiring an Automotive Customer Service Manager / Parts Buyer for a growing specialty automotive company in Arlington, WA.

This is an excellent opportunity for someone who has worked in an automotive shop environment and enjoys combining customer service, project coordination, and parts sourcing. You'll work closely with customers and technicians to help move unique automotive projects from initial intake through completion.

Automotive shop experience is required.

Location: Arlington, WA
Job Type: Full-Time, Temp-to-Hire
Pay: $30.00-$45.00 per hour DOE
Schedule: Monday-Friday, Day Shift

What You'll Do

• Manage customer relationships throughout active projects
• Coordinate vehicle and project intake
• Assist with project planning, scheduling, and workflow coordination
• Source and purchase parts from vendors and suppliers
• Provide customers with updates regarding timelines and project status
• Maintain project records, estimates, and documentation
• Work closely with technicians and shop leadership to support successful project completion
• Track parts orders and ensure materials arrive on schedule
• Support daily shop operations and customer communication
• Deliver a professional, high-quality customer experience

What We're Looking For

• Previous automotive shop experience required
• Strong mechanical knowledge and understanding of vehicle systems
• Customer service, service advisor, or automotive management experience preferred
• Experience sourcing automotive parts and working with vendors
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Computer proficiency and comfort learning new software platforms
• Positive attitude and willingness to learn

Ideal Backgrounds

Candidates from the following backgrounds may be a great fit:

• Automotive Service Advisor
• Automotive Service Manager
• Parts Manager
• Automotive Project Coordinator
• Restoration Shop Coordinator
• Collision Repair Service Writer
• Fleet Maintenance Coordinator
• Automotive Operations Coordinator

What's in it for you?

• Competitive pay of $30-$45 per hour
• Long-term career
• Work with specialty automotive projects that aren't found in a typical repair shop
• Stable daytime schedule
• Collaborative team environment
• Opportunity to grow with an established and respected company

Benefits of working with Express include medical benefits, holiday pay, optional 401(k), training opportunities, and more.

At Express Employment Professionals, job seekers never pay a fee.

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