Auto Service Manager — Lead Techs, Flexible Hours

Bridgestone Americas, Inc.; Nazareth (Northampton County); Vor Ort; USD 32.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision from day 1

Paid vacation and holidays

ASE certifications training

Flexible work schedule

401(k) match

Daily pay option

Zusammenfassung

Bridgestone Americas, Inc. is seeking an Auto Service Manager in Nashville to lead technicians, maintain high customer satisfaction, and drive service sales.

You will recruit, coach, and supervise staff while coordinating parts, documentation, and frontline customer interactions. The role requires strong automotive knowledge, managerial experience, and a commitment to safety and quality standards, with competitive pay and benefits.

Qualifikationen

• Must have High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Strong problem solving skills for customer complaints.
• Ability to manage inventory, scheduling, and equipment maintenance.
• Proven leadership and coaching abilities.
• Ability to recruit and select technicians per store requirements.
• Commitment to ongoing automotive repair education.
• Valid automotive driver’s license for test drives.

Aufgaben

• Assign and schedule work duties to auto service staff based on skill level.
• Serve all automotive service needs of customers.
• Oversee hiring and training of auto service team.
• Maintain high teammate retention and customer satisfaction.
• Ensure compliance with quality standards and policies.
• Foster long-term customer relationships through proactive communication.
• Support back/front shop coordination and overall store operations.
• Drive sales by identifying opportunities and facilitating product/service delivery.

Kenntnisse

Customer service

Leadership

Communication

Inventory management

Scheduling

Technical troubleshooting

Ausbildung

High School Diploma

Associate degree (preferred)

Tools

ASE certifications

Jobbeschreibung

Bridgestone Americas, Inc. is seeking an Auto Service Manager in Nashville to lead technicians, maintain high customer satisfaction, and drive service sales.

You will recruit, coach, and supervise staff while coordinating parts, documentation, and frontline customer interactions. The role requires strong automotive knowledge, managerial experience, and a commitment to safety and quality standards, with competitive pay and benefits.