Auto Service Manager — Lead Team, Drive Service Excellence

Burtness Chevrolet; Whitewater (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Employee Discounts

Ongoing Training and Professional Development

Job summary

Burtness Chevrolet in Whitewater, WI is seeking a motivated Service Manager to lead our Service Department. This role offers a chance to drive operational excellence while ensuring customer satisfaction and team development.

The ideal candidate will oversee daily operations, coach staff, and promote outstanding customer service and compliance with policies. Benefits include health insurance, a 401(k) plan, and ongoing professional development.

Qualifications

• Previous automotive service management or leadership experience preferred.
• Ability to motivate and develop employees.
• Experience with dealership management systems is preferred.

Responsibilities

• Lead and manage the day-to-day operations of the Service Department.
• Coach, mentor, and develop service advisors, technicians, and support staff.
• Monitor performance, productivity, and key performance indicators.

Skills

Leadership skills

Communication skills

Organizational skills

Customer service skills

Conflict resolution skills

Tools

Dealership management systems

Job description

Burtness Chevrolet in Whitewater, WI is seeking a motivated Service Manager to lead our Service Department. This role offers a chance to drive operational excellence while ensuring customer satisfaction and team development.

The ideal candidate will oversee daily operations, coach staff, and promote outstanding customer service and compliance with policies. Benefits include health insurance, a 401(k) plan, and ongoing professional development.