Service Manager

Friendly Chevrolet

Dallas, Northern (TX, KY)

On-site

USD 120,000 - 160,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Employee Vehicle Purchase Program

Employee Discounts

Referral Program

Relocation Assistance Available

Signing Bonus Available for Qualified

Performance-Based Bonus Opportunities

Stable, Family-Owned Company

Equal Opportunity Employer

Drug-Free Workplace

Job summary

Friendly Chevrolet in Dallas, Texas, seeks a proven Service Manager to lead one of the largest Chevrolet service operations in North Texas. You will drive service profitability, coach a team of advisors and technicians, and ensure exceptional customer experiences daily.

You should have prior Service Manager or Assistant Service Manager experience, a strong grasp of fixed operations, and a history of improving advisor performance and customer retention.

Qualifications

Experience as a Service Manager or Assistant Service Manager.
Solid understanding of fixed operations and service flow.
Strong ability to improve Advisor performance and accountability.
Proven track record of increasing customer satisfaction and retention.
Leads by example and inspires others in a fast-paced environment.

Responsibilities

Oversee Service Drive Traffic and Flow
Manage Customer Interaction with Advisors
Coordinate Active Deliveries and timeliness
Monitor and improve NPS and CSI scores
Market to existing and new clientele to grow the business
Lead processes and performance improvement initiatives

Skills

Service management experience

Assistant Service Manager

Fixed operations knowledge

Advisor performance improvement

Recruitment and staff development

Job description

Service Manager

Friendly Chevrolet | Dallas, Texas

Exceptional Leaders Deserve Exceptional Opportunities

Are you that up-and-coming Service Manager everyone wants to work for?

Friendly Chevrolet is looking for a proven leader who knows how to build winning teams, deliver exceptional customer experiences, and drive outstanding financial performance.

If you’re currently leading a successful service department—or you’re an Assistant Service Manager ready to take the next step,we want to talk with you.

This isn’t just another management position. It’s an opportunity to lead one of the largest Chevrolet service operations in North Texas with the support of a dealership that has been family owned and respected for more than 70 as well as the Dealer of the Year for the last 13 years

What You’ll Lead

As one of our Service Managers, you’ll oversee:

Service Drive Traffic and Flow
Customer Interaction with Advisors
Active Deliveries
NPS and CSI
Marketing to Existing and New Clientele
Processes and Performance Improvement

We’re Looking For Someone Who

Has successful Service Manager or Assistant Service Manager experience
Understands fixed operations
Knows how to improve Advisor Performance
Has a proven record of increasing customer satisfaction and retention
Leads by Example and Inspires others
Communicates with Professionalism and Integrity
Thrives in a fast-paced, high-volume environment
Is committed to continuous improvement
Proven ability to recruit, develop, and retain top talent

Why Friendly Chevrolet?

We don’t believe in simply filling positions—we build careers.

When you join Friendly Chevrolet, you’ll become part of a leadership team committed to investing in its people, embracing innovation, and creating an environment where employees can succeed for the long term.

What We Offer