Auto Service Manager in Training

Conrad’s Tire Express And Total Car Care; Troy (MI); On-site; USD 45,000 - 70,000; Full time

Job summary

Conrad’s Tire Express And Total Car Care in Troy, MI is seeking a Service Manager. This full-time role leads service and repair operations within a single-unit retail store, working with store leadership to develop technicians and ensure safety, quality and customer satisfaction.

The position emphasizes strong technical knowledge and a proactive, problem-solving mindset to drive store performance. The ideal candidate will have 3+ years in automotive repair/service roles, demonstrated leadership,

Qualifications

• 3+ years in automotive repair or service roles (technician, advisor, or manager).
• Strong technical understanding of automotive service standards and tools.
• Ability to lead a team and manage store performance.

Responsibilities

• Greet customers and assess service needs with professionalism.
• Assist in interviewing, selecting, and training service technicians.
• Evaluate technician performance and support development and promotions decisions.
• Help manage service sales, gross profit, and customer satisfaction goals.
• Oversee daily work orders, tools, materials, and equipment.
• Provide diagnosis support for general and complex service requests.
• Ensure safety standards and proper shop operations at all times.
• Maintain store cleanliness, organization, and inventory.

Skills

Customer service

Team leadership

Time management

Safety compliance

Communication

Problem solving

Adaptability

Tools

VAST POS

Job description

Conrad’s Tire Express And Total Car Care in Troy, MI is seeking a Service Manager. This full-time role leads service and repair operations within a single-unit retail store, working with store leadership to develop technicians and ensure safety, quality and customer satisfaction.

The position emphasizes strong technical knowledge and a proactive, problem-solving mindset to drive store performance. The ideal candidate will have 3+ years in automotive repair/service roles, demonstrated leadership,