Auto Service General Manager — Growth & Performance Bonuses

Premium Velocity Auto DBA Jiffy Lube; Kent (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

401(k) match

Life insurance

FSA

Job summary

Premium Velocity Auto (PVA) Jiffy Lube in Kent, OH is seeking a General Manager to oversee daily operations at a single location. You will hire, train, and lead staff, focus on customer satisfaction, and drive profitability while maintaining company standards.

The role requires hands-on leadership, KPI awareness, budgeting, and strong communication. OSHA and safety compliance are essential, with a focus on growth and team development.

Qualifications

• Minimum 1 year of retail service management experience with familiarity in KPIs, budgeting, and basic calculations.
• Ability to communicate clearly in English (written and verbal).
• Ability to stand for long periods, lift 50+ lbs., bend, reach, crawl, climb stairs, and work in enclosed or semi‑outdoor environments.
• High school diploma or equivalent.
• Strong customer service, communication, and attention to detail.
• Dependable leader committed to team development and safety compliance.
• Growth-minded, willing to participate in ongoing training.
• Effective multitasker in a fast-paced environment.

Responsibilities

• Open and close the store while maintaining a clean, organized environment.
• Hire, train, schedule, and manage staff performance, including disciplinary actions.
• Drive store financial performance, including sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete required paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders.
• Deliver customer service and resolve customer concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and ensure OSHA and environmental compliance.
• Report workers’ compensation claims.
• Perform additional tasks as assigned by the District Manager.

Skills

Customer service

Leadership

Communication

Multi-tasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Premium Velocity Auto (PVA) Jiffy Lube in Kent, OH is seeking a General Manager to oversee daily operations at a single location. You will hire, train, and lead staff, focus on customer satisfaction, and drive profitability while maintaining company standards.

The role requires hands-on leadership, KPI awareness, budgeting, and strong communication. OSHA and safety compliance are essential, with a focus on growth and team development.