Auto Service & Diagnostics Specialist

Bob's Main Street Auto & Towing; Town of Hartford (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Guaranteed hourly base pay

Bonus opportunities

Medical & life insurance

Dental and vision options

Paid time off

401(k) with company match

Paid training and certifications

Relocation support

Performance bonuses

Paid uniforms

Company events and gatherings

Job summary

A reliable auto service shop in Hartford, WI is seeking a Technician dedicated to keeping vehicles safe and reliable. You will conduct inspections, perform repairs, and maintain a clean work environment. This role offers no nights or weekends, guaranteed base pay with bonuses, and various benefits including medical insurance and 401(k) matching. If you take pride in doing things right and want long-term growth, we invite you to join our focused and respectful work culture.

Qualifications

• Perform routine maintenance on various makes and models.
• Utilize company-provided tablets for digital inspections.
• Collaborate in a team-focused shop environment.

Responsibilities

• Conduct thorough vehicle inspections and repairs.
• Document findings accurately through digital means.
• Maintain a clean and professional workspace.

Skills

Routine maintenance

Digital vehicle inspections

Collaboration

Communication with Service Advisors

Safety procedures

Tools

Scan tools

Shop-provided tools

Job description

About This Role:

This role exists to help customers make clear, confident decisions about their vehicles — without pressure or confusion. As a Service Advisor at Bob’s Main Street Auto & Towing, you act as the bridge between the customer and the technician, translating complex information into simple, honest guidance. Success in this role isn’t measured by selling more, but by building trust and long-term relationships.

What Your Day Looks Like:

Your day is focused on listening, explaining, and guiding. You’ll greet customers, review inspection findings, help prioritize repairs, and answer questions with patience and clarity. You’ll work closely with technicians to understand vehicle needs and communicate them accurately, ensuring customers always know what’s happening and why — before any work begins.

Our Core Values:

• Growth – Professionally and personally
• Accountability – We do what we say we’ll do
• Integrity – With customers and each other
• Transparency – No games, no guesswork

What You Can Expect From Us:

We believe great work happens when people are supported, respected, and balanced.

• No nights or weekends:
  Your time matters. We protect work–life balance so you can be present at work and at home.
• Guaranteed hourly pay:
  Stable, predictable income you can rely on.
• Monthly performance bonuses:
  When the shop succeeds, you share in that success.
• Benefits valued at approximately $5.50 additional per hour:
  Medical, dental, vision, life, and short- & long-term disability coverage after 30 days.
• Paid time off with yearly increases:
  PTO starts after just 90 days and grows over time.
• Paid holidays — even when they fall on weekends:
  Important days are meant to be spent with family.
• 401(k) with 4% company match:
  We invest in your future, not just your output.
• Paid training, certifications & continued education:
  We support long-term career growth, not burnout.
• Relocation support:
  We’ll relocate your toolbox for free to make joining our team easy.
  
  

What Success Looks Like in This Role

As a Service Advisor, you’re the bridge between our customers and our technicians—and one of the most trusted voices in the building.

You’ll:

• Prioritize customers and ensure they feel informed, respected, and confident.
• Educate and guide customers on vehicle maintenance and repair decisions.
• Communicate clearly with technicians and customers throughout the repair process.
• Deliver excellent service in person and over the phone.
• Work collaboratively within a team environment.
• Maintain a clean, safe, and professional workspace.
• Follow all safety procedures and use provided safety equipment.
• Adapt to change with a positive, high-energy mindset.
• Commit to continuous learning and personal development.

Who Thrives Here:

• You enjoy helping people make informed decisions.
• You value honesty over pressure.
• You want stability and growth.
• You care about doing things the right way.

If you’re ready to join a team that thinks long-term—about customers, employees, and the future—we’d love to meet you.