Auto Service Center Manager: Lead, Grow & Deliver

SAMS AUTOMOTIVE CARE INC; San Onofre (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

SAMS AUTOMOTIVE CARE INC is seeking a Service Center Manager to lead the service operations, drive profitability, and ensure top-tier customer service. This role provides team leadership, ensures safety compliance, and drives growth through effective operations and sales initiatives.

Responsibilities include directing daily activities, coaching staff, overseeing hiring and training, and maintaining records while collaborating with district leadership to uplift performance and development.

Qualifications

• Previous Service Center Manager or equivalent management experience required.
• Automotive maintenance experience required.
• Excellent customer service and sales abilities.
• Strong organizational, communication, and time management skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Manage all daily operations of the service center.
• Lead, supervise, coach, and develop all employees.
• Recruit, interview, hire, onboard, and train new team members.
• Perform and oversee preventive automotive maintenance services.
• Maintain high customer satisfaction by resolving customer concerns promptly and professionally.
• Drive sales performance and achieve business goals.
• Monitor inventory and ensure proper stock levels.
• Ensure compliance with company policies, OSHA safety requirements, and operational procedures.
• Maintain accurate records and complete required reporting.
• Foster a positive, productive, and team-oriented work environment.
• Partner with District Managers to improve operational performance and employee development.

Skills

Leadership

Customer service

Sales

Organizational skills

Communication

Time management

Decision making

Bilingual

Education

High School Diploma or GED

Job description

SAMS AUTOMOTIVE CARE INC is seeking a Service Center Manager to lead the service operations, drive profitability, and ensure top-tier customer service. This role provides team leadership, ensures safety compliance, and drives growth through effective operations and sales initiatives.

Responsibilities include directing daily activities, coaching staff, overseeing hiring and training, and maintaining records while collaborating with district leadership to uplift performance and development.