Auto Service Assistant Manager - Guest Experience & Lead

The Goodyear Tire & Rubber Company; Nashua (NH); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical benefits

Prescription coverage

Dental

Vision

401(k)

Life insurance

Disability insurance

Tuition assistance

Sick time

Vacation time

Tire discounts

Job summary

The Goodyear Tire & Rubber Company in Nashua, NH, is seeking an Assistant Service Manager to gain hands-on experience in one of Goodyear’s Auto Service centers. You will schedule associates, service appointments, and organize workflow to deliver quality work on time to guests.

Responsibilities include driving tire and service sales, leading a team, training staff, and ensuring guest satisfaction while adhering to safety and company policies.

Qualifications

• Minimum 1 year of prior automotive service department experience.
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future.

Responsibilities

• Drive and reach sales goals through guest interactions, including tire and service sales.
• Build guest relationships and ensure guest satisfaction by acting as the liaison between technicians and guests.
• Effectively manage the service department as needed.
• Contribute to the training and development of service department associates.
• Articulate all warranties, promotions, and advertisements.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods, including lifting and standing.

Skills

Automotive service experience

Customer service

Sales mindset

Teamwork

Job description

The Goodyear Tire & Rubber Company in Nashua, NH, is seeking an Assistant Service Manager to gain hands-on experience in one of Goodyear’s Auto Service centers. You will schedule associates, service appointments, and organize workflow to deliver quality work on time to guests.

Responsibilities include driving tire and service sales, leading a team, training staff, and ensuring guest satisfaction while adhering to safety and company policies.