Auto Service Appointment Specialist

The Lia Group; West Albany (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401K Plan with Employer Match

Paid Time Off

Paid Weekly

Employer funded Life Insurance Plan

Discounts on services and parts

Employee vehicle purchase plans

Company provided uniforms

Job summary

Lia Hyundai Albany is seeking an Appointment Coordinator/Cashier Receptionist to join our team in Albany, NY. This front-desk role coordinates service appointments, processes payments, and supports customers with a professional, friendly demeanor.

Requirements include strong organizational skills, excellent verbal and written communication, computer literacy, and a valid driver's license. Monday–Saturday availability is expected; competitive benefits are provided by The Lia Group.

Qualifications

• Organized and ambitious self-starter.
• Prompt and courteous.
• Computer literacy.
• Professional personal appearance & positive attitude.
• Excellent verbal & written communication.
• Must have clean & valid driver's license.
• Monday-Saturday availability.

Responsibilities

• Answer customer calls and establish follows-up with service appointments.
• Answer customer questions about service performed or products purchased or refer them to someone who can.
• Automotive knowledge helpful but not required.
• Taking payments from service and parts customers.
• Closing repair orders and parts tickets in the accounting system.
• Compiling and balancing daily parts and service deposit.
• Receipting in customer deposits for sales department.
• Any other duties assigned by the manager.

Skills

Organized

Self-starter

Prompt and courteous

Computer literacy

Professional appearance

Verbal communication

Written communication

Valid driver's license

Monday–Saturday availability

Job description

Lia Hyundai Albany is seeking an Appointment Coordinator/Cashier Receptionist to join our team in Albany, NY. This front-desk role coordinates service appointments, processes payments, and supports customers with a professional, friendly demeanor.

Requirements include strong organizational skills, excellent verbal and written communication, computer literacy, and a valid driver's license. Monday–Saturday availability is expected; competitive benefits are provided by The Lia Group.