Auto Service Advisor - Unlimited Earnings & Growth Path

Key Auto Group; South Burlington (VT); On-site; USD 42,000 - 72,000; Full time

Job summary

Key Motors of South Burlington is seeking a Service Advisor to join our dealership team in South Burlington, VT. The role emphasizes ownership of the customer experience, directing service flow, and collaborating with service staff to optimize technician time.

We offer commission-based compensation with potential for growth within Key Auto Group. A strong focus on customer satisfaction and strong communication are essential for success in this position.

Qualifications

• Strong organizational skills and ability to manage a team.
• Excellent communication with customers and colleagues.
• Proven track record of delivering positive customer experiences.

Responsibilities

• Oversee service orders and flow of drive lane
• Ensure customers receive prompt, courteous, and effective service
• Take ownership of the customer's experience and leave a positive impression
• Provide concierge support for all owner inquiries
• Oversee administration of warranty claims and training of staff
• Set schedules and assign tasks to service department employees
• Collaborate with upper management on hiring and discipline decisions

Skills

Organizational skills

People management

Customer service

Communication

Self-motivated

Team oriented

Able to work with little supervision

Clean driving record

Job description

Key Motors of South Burlington is seeking a Service Advisor to join our dealership team in South Burlington, VT. The role emphasizes ownership of the customer experience, directing service flow, and collaborating with service staff to optimize technician time.

We offer commission-based compensation with potential for growth within Key Auto Group. A strong focus on customer satisfaction and strong communication are essential for success in this position.