Service Advisor / Service Writer – NO WEEKENDS | Miami

Prestige Auto Tech; Miami (FL); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

GAP insurance

Paid holidays

PTO

Paid sick days

Employee discounts

Career advancement opportunities

Growing South Florida locations

Team-oriented work environment

Job summary

Prestige Auto Tech in Miami is seeking an experienced Service Advisor who can clearly communicate with customers and technicians, helping drivers understand recommended services and obtain approvals. The role emphasizes customer care, sales, and accurate documentation.

The position offers a Monday–Friday schedule with no weekends, a base salary plus performance-based compensation, and opportunities to grow within a expanding South Florida network.

Qualifications

• 3+ years of Automotive Service Advisor experience preferred.
• Strong automotive knowledge, sales and closing ability, and customer service skills.
• Comfort with automotive shop management software; Tekmetric experience is a plus.
• Professional attitude, attention to detail, and a valid driver's license.

Responsibilities

• Welcome customers, document their concerns, and organize the appointment schedule.
• Prepare repair estimates and service orders using automotive shop management software.
• Review DVIs with technicians and explain repairs in everyday language.
• Present maintenance and repair recommendations, answer questions, and secure approvals.
• Coordinate parts and workflow while keeping customers updated.
• Complete warranty documentation, collect payments, and deliver vehicles.
• Follow up after service and maintain accurate records to support lasting customer relationships.

Skills

Customer service

Sales & closing

Communication

Organization

Automotive knowledge

Tools

Tekmetric

Job description

Service Advisor / Service Writer – NO WEEKENDS | Miami

BUILD CUSTOMER RELATIONSHIPS. BUILD YOUR CAREER. KEEP YOUR WEEKENDS.

$75,000+ annual earning potential | Full-Time | Monday–Friday | No Weekends

Looking for a Miami Service Writer position with a Monday–Friday schedule? Prestige Auto Tech is seeking an experienced Automotive Service Advisor who can make every customer visit clear, organized, and professional. You will be the connection between the customer and the technician, helping drivers understand their vehicles and confidently approve necessary service.

What We Offer

• $75,000+ annual earning potential
• Competitive base pay + performance-based compensation
• Monday–Friday schedule
• No weekends
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• GAP insurance
• Paid holidays
• PTO (Paid Time Off)
• Paid sick days
• Employee discounts
• Career advancement opportunities
• Growing company with multiple South Florida locations
• Professional, team-oriented work environment

Your Role in the Shop

• Welcome customers, document their concerns, and organize the appointment schedule.
• Prepare repair estimates and service orders using automotive shop management software.
• Review DVIs with technicians and explain repairs in everyday language.
• Present maintenance and repair recommendations, answer questions, and secure approvals.
• Coordinate parts and workflow while keeping customers updated.
• Complete warranty documentation, collect payments, and deliver vehicles.
• Follow up after service and maintain accurate records to support lasting customer relationships.

Experience and Skills

This role suits an organized communicator who can balance customer care with automotive service sales. You are comfortable explaining estimates, handling several repair orders at once, and keeping details accurate throughout a busy day.

• 3+ years of Automotive Service Advisor experience preferred.
• Strong automotive knowledge, sales and closing ability, and customer service skills.
• Comfort with automotive shop management software; Tekmetric experience is a plus.
• Professional attitude and appearance, attention to detail, and a valid driver's license.

European and Luxury Vehicle Experience

Experience serving owners of BMW, Mercedes-Benz, Audi, Volkswagen, Porsche, Land Rover, MINI, and Volvo vehicles is highly valued. European automotive service, luxury vehicle customer care, and dealership Service Advisor experience are strong advantages.

About Prestige Auto Tech

Prestige Auto Tech is a growing independent automotive repair company serving South Florida.

Our locations include:

Kendall Pinecrest North Miami Beach Miami Lakes Pompano Beach Delray Beach

As we continue to grow, we're looking for experienced automotive professionals who want a long-term career and opportunities for advancement.