Auto Service Advisor — Growth, Training & Flexible Schedules

Genesis of Elgin; Bartlett (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Brand-new facilities

Training program

Education assistance

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan

Life Insurance

Accident Insurance

Employee discounts

Flexible schedules

Job summary

Bob Loquercio Auto Group is seeking a Service Advisor to join its high-volume service department. The role focuses on greeting customers, gathering vehicle information, documenting concerns, and presenting accurate repair estimates with a focus on customer service.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and demonstrates a professional, client-first attitude. Training and growth opportunities are emphasized in a collaborative setting.

Qualifications

• Independent work with minimal supervision
• Thrives in a fast-paced, high-volume environment
• Positive, professional, customer-focused attitude
• Strong communication and organizational skills
• High-volume mindset with attention to detail
• Willingness to submit to a pre-employment background check and drug screen

Responsibilities

• Greet customers promptly and professionally
• Gather customer and vehicle information accurately
• Clearly document vehicle concerns and symptoms
• Recommend maintenance and repairs based on vehicle age, mileage, and history
• Prepare detailed and accurate estimates for parts and labor
• Set and manage customer expectations for repair timelines
• Monitor repair progress throughout the day and provide regular customer updates
• Review final invoices to ensure accuracy and alignment with completed work
• Explain repairs, services, and charges in a clear and friendly manner

Job description

Bob Loquercio Auto Group is seeking a Service Advisor to join its high-volume service department. The role focuses on greeting customers, gathering vehicle information, documenting concerns, and presenting accurate repair estimates with a focus on customer service.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and demonstrates a professional, client-first attitude. Training and growth opportunities are emphasized in a collaborative setting.