Auto Service Advisor: Customer-Focused, Weekends Off

Capitol Tire & Service; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive benefits package

Weekends off

Job summary

An automotive service provider in Madison, WI is seeking a friendly and dedicated Service Advisor. This role is essential in creating a positive customer experience by assessing vehicle needs, managing service orders, and coordinating with technicians. Successful candidates should have strong customer service skills, attention to detail, and the ability to estimate costs accurately. Starting wages range from $70,000 to $90,000 a year, supported by a competitive benefits package.

Qualifications

• Strong focus on customer service is essential.
• Good communication skills required to interact with customers and technicians.
• Attention to detail necessary for accurate estimations and service orders.

Responsibilities

• Greet customers and assess their vehicle needs.
• Write clear service orders and manage workflow.
• Update customers on the status of their repairs and recommend additional services.

Skills

Customer service focus

Good communication skills

Attention to detail

Computer skills

Cost estimation

Tools

TekMetric

Job description

An automotive service provider in Madison, WI is seeking a friendly and dedicated Service Advisor. This role is essential in creating a positive customer experience by assessing vehicle needs, managing service orders, and coordinating with technicians. Successful candidates should have strong customer service skills, attention to detail, and the ability to estimate costs accurately. Starting wages range from $70,000 to $90,000 a year, supported by a competitive benefits package.