Auto Service Advisor: Customer-Focused, Weekends Off

Capitol Tire & Service; Madison (WI); Vor Ort; USD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive benefits package

Weekends off

Zusammenfassung

An automotive service provider in Madison, WI is seeking a friendly and dedicated Service Advisor. This role is essential in creating a positive customer experience by assessing vehicle needs, managing service orders, and coordinating with technicians. Successful candidates should have strong customer service skills, attention to detail, and the ability to estimate costs accurately. Starting wages range from $70,000 to $90,000 a year, supported by a competitive benefits package.

Qualifikationen

• Strong focus on customer service is essential.
• Good communication skills required to interact with customers and technicians.
• Attention to detail necessary for accurate estimations and service orders.

Aufgaben

• Greet customers and assess their vehicle needs.
• Write clear service orders and manage workflow.
• Update customers on the status of their repairs and recommend additional services.

Kenntnisse

Customer service focus

Good communication skills

Attention to detail

Computer skills

Cost estimation

Tools

TekMetric

Jobbeschreibung

An automotive service provider in Madison, WI is seeking a friendly and dedicated Service Advisor. This role is essential in creating a positive customer experience by assessing vehicle needs, managing service orders, and coordinating with technicians. Successful candidates should have strong customer service skills, attention to detail, and the ability to estimate costs accurately. Starting wages range from $70,000 to $90,000 a year, supported by a competitive benefits package.