Auto Service Advisor: Drive Service Sales, Customer Delight

Tire Works; Fort Mohave (AZ); On-site; USD 48,000 - 85,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 公司

Job summary

Sun Auto Tire & Service in Fort Mohave, AZ is seeking a Sales and Service Advisor to promote services, parts, and accessories, and to provide accurate quotes and updates to customers. The role involves documenting customer needs, recommending appropriate services, and ensuring customer satisfaction.

Qualifications include a valid driver’s license, being at least 18, and a high school diploma or equivalent. Prior advisor experience is helpful but not required; expected work schedule includes

Qualifications

• Possess current, valid driver’s license.
• Must be at least 18 years of age.
• Professional appearance and proven ability to work in a process driven environment.
• Ability to work Monday - Saturday.

Responsibilities

• Greet customers in a professional and courteous manner.
• Document customer concerns and inspect vehicles to identify service needs.
• Communicate service recommendations and obtain customer approval.
• Provide accurate quotes including cost and time of completion.
• Update customers throughout the day on service status.
• Follow cashing-out procedures and review warranties.

Skills

Customer service

Professional appearance

Communication

Education

High School Diploma or equivalent

Job description

Sun Auto Tire & Service in Fort Mohave, AZ is seeking a Sales and Service Advisor to promote services, parts, and accessories, and to provide accurate quotes and updates to customers. The role involves documenting customer needs, recommending appropriate services, and ensuring customer satisfaction.

Qualifications include a valid driver’s license, being at least 18, and a high school diploma or equivalent. Prior advisor experience is helpful but not required; expected work schedule includes