Auto Service Advisor — Drive Sales & Service Excellence

Big-Brand-Tire-; Auburn (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly rate + commission and overtime

Paid vacation and holidays

Medical, dental, vision, life, and ins

Supplemental insurances

401(k) with company match

Employee discounts, referral bonuses

ASE reimbursement

Career growth into Service Manager

Job summary

Big Brand Tire & Service in Auburn, CA is seeking a Service Advisor to join our results-focused team. You will greet guests, act as the liaison between customer and technician, and translate mechanical issues into clear recommendations while delivering world-class service.

With 1–3 years in automotive service sales, you’ll sell tires, repairs, warranties and services, perform visual inspections, and help maintain showroom standards. Weekend availability is a plus as we keep customers moving.

Qualifications

• 1–3 years of experience in automotive service sales or related retail automotive roles.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible weekend availability to serve customers when needed.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Bridge communication between customer and technician, translating needs into recommendations.
• Confidently upsell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that convert guests into lifelong customers.
• Help maintain showroom and inventory standards and support shop flow.

Skills

Customer service

Sales experience

Communication

Organizational skills

Problem solving

Team player

Driver's license

Job description

Big Brand Tire & Service in Auburn, CA is seeking a Service Advisor to join our results-focused team. You will greet guests, act as the liaison between customer and technician, and translate mechanical issues into clear recommendations while delivering world-class service.

With 1–3 years in automotive service sales, you’ll sell tires, repairs, warranties and services, perform visual inspections, and help maintain showroom standards. Weekend availability is a plus as we keep customers moving.