Auto Service Advisor - Customer Experience & Diagnostics

Inchcape; Tamuning (GU); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Annual Salary Reviews

Training & Professional Travel

Job summary

Inchcape in Tamuning, Guam seeks a Service Advisor to ensure a seamless service experience for customers. The role involves greeting customers, conducting vehicle inspections, and recommending maintenance based on customer needs. Candidates should have a high school diploma, experience in the automotive industry, and strong organizational and communication skills. Inchcape offers benefits like paid time off, health insurance, a retirement savings plan, and employee discounts.

Qualifications

• 1–2 years of experience in the automotive industry preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Valid Driver’s License required.

Responsibilities

• Greet customers and obtain vehicle information.
• Conduct vehicle inspections and identify maintenance needs.
• Recommend services based on vehicle condition and customer needs.

Skills

Customer service

Communication

Organizational skills

Technical explanation

Education

High School Diploma or equivalent

Job description

Inchcape in Tamuning, Guam seeks a Service Advisor to ensure a seamless service experience for customers. The role involves greeting customers, conducting vehicle inspections, and recommending maintenance based on customer needs. Candidates should have a high school diploma, experience in the automotive industry, and strong organizational and communication skills. Inchcape offers benefits like paid time off, health insurance, a retirement savings plan, and employee discounts.