Auto Risk Manager

Tier1usa; Huntersville (NC); On-site; USD 70,000 - 78,000; Full time

Benefits offered by this job

PTO

Health benefits

Employee Assistance Program

Disability insurance

Life insurance

401(k) with match

Job summary

The Amenity Collective, North America’s leading provider of single-source solutions for aquatics, fitness, and recreation, is seeking an Auto Risk Manager in Huntersville, NC. You will oversee telematics, fleet safety, and the auto claims lifecycle, reporting to the General Counsel and partnering with field operations and TPAs.

You will monitor GPS/dashcam data, train drivers on fleet tech, and drive risk mitigation through coaching and policy updates.

Qualifications

• 3+ years in commercial auto claims or risk management
• Bachelor’s degree or equivalent experience
• Strong organizational skills and attention to detail
• Excellent written, verbal, and interpersonal communication
• Ability to handle confidential information with professionalism and discretion

Responsibilities

• Monitor fleet telematics to track driver safety scores and high-risk driving behaviours
• Coordinate driver coaching and corrective action plans with Operations
• Manage auto claims lifecycle with TPAs and field adjusters
• Prepare monthly claims frequency/severity and telematics dashboards for leadership
• Investigate post-accident events using dashcam footage, telematics data, police reports and witness statements

Skills

Fleet safety

Risk management

Auto insurance claims

Telematics

Paralegal work

Education

Bachelor's degree

Tools

Fleet management software

GPS

Dashcam

Job description

Compensation $70,000.00 - $78,000.00/year

Schedule Full time

Job Type Permanent

Industry Other

Highlights

• 3+ years of professional work experience in commercial auto insurance claims, third-party administrator claims, risk management, fleet safety, or paralegal work involving auto liability
• Bachelor’s degree or equivalent combination of education and relevant work experience
• Strong organizational skills and exceptional attention to detail

Description

The Amenity Collective, recognized as a 2026 Top Workplace, is North America’s leading provider of single-source solutions across the aquatics, fitness, and recreation industries.

We are looking for an Auto Risk Manager to join our growing team! As Auto Risk Manager, you will play a critical role in protecting company assets, promoting safe driving practices, and reducing the organization’s overall total cost of risk. Reporting to the General Counsel, this position has a dual focus: proactively monitoring fleet telematics and dashcam data to identify and address unsafe driving behaviors, while managing the lifecycle of commercial auto claims under the company’s auto program. The Auto Risk Manager serves as a key liaison among field operations, drivers, as well as other internal and external stakeholders in the process. This role combines fleet safety, claims management, risk mitigation, and operational support, making it an integral part of the company’s commitment to safety, accountability, and continuous improvement.

Key Responsibilities

Fleet Safety & Telematics Management

Monitor fleet telematics platforms, including GPS and smart dashcam systems, to track driver safety scores, speeding, harsh braking, distracted driving, and other high-risk driving behaviors.

Serve as the primary point of contact for GPS and telematics vendors across all company locations.

Provide training and ongoing support to company drivers on GPS, dashcam, and fleet technology systems.

Identify high-risk driving patterns and partner with Operations to implement driver coaching and corrective action plans.

Monitor vehicle recall alerts and coordinate appropriate follow-up to ensure timely compliance.

Partner with the fuel management provider to develop vehicle specifications and serve as the primary point of contact for fuel management initiatives.

Monitor GPS device connectivity and ensure telematics systems remain operational across the commercial service fleet.

Troubleshoot offline devices and coordinate resolution with vendors and field personnel.

Insurance Claims Management

Maintain and manage insurance identification cards for the commercial services fleet.

Serve as the primary point of contact for First Notice of Loss (FNOL) intake for auto accidents involving company drivers and fleet vehicles.

Support legal team to conduct timely post-accident investigations, including obtaining dashcam footage, reviewing telematics data, collecting police reports, and obtaining driver and witness statements.

Collaborate closely with Third-Party Administrators (TPAs) and field adjusters throughout the insurance claims process.

Monitor claim activity and collaborate with internal and external partners to support timely and effective claim resolution.

Manage subrogation and recovery efforts involving at-fault third parties for damage to company vehicles and other recoverable losses.

Maintain accurate and organized claim documentation and provide claim-related updates and reporting to internal leadership as needed.

Prepare monthly claims frequency and severity and telematics risk dashboards for the General Counsel and Platform leadership teams.

Analyze root causes of fleet accidents to recommend targeted fleet safety training and policy revisions.

Required Qualifications

3+ years of professional work experience in one or more of the following areas: commercial auto insurance claims, third-party administrator claims, risk management, fleet safety, or paralegal work involving auto liability.

Bachelor’s degree or equivalent combination of education and relevant work experience

Strong organizational skills and exceptional attention to detail.

Excellent written, verbal, and interpersonal communication skills.

Ability to build strong working relationships and collaborate effectively across departments and levels of the organization.

Strong problem-solving and analytical skills, with the ability to assess risk and prioritize competing demands.

Ability to manage sensitive and confidential information with professionalism and discretion

Preferred Qualifications

Experience working with fleet management software, platforms, or service providers.

Experience with GPS, telematics, dashcam, or driver safety platforms.

Experience managing commercial auto claims within a self-insured or high-SIR environment.

Familiarity with fleet safety programs, driver coaching, or risk management practices.

By joining The Amenity Collective, you will be part of a thriving culture grounded in Safety, Excellence, Passion, Boldness, and Partnership. We foster a fun, friendly, and professional environment dedicated to inspiring and creating happier, healthier moments each day. Additional benefits include:

Paid Time Off including paid vacation days, sick days, floating holidays, and company holidays

Comprehensive health benefits package including access to medical, vision and dental coverage

Employee Assistance Program

Ancillary benefits including short-term and long-term disability insurance, life insurance, critical illness, and accident insurance

401(k) benefits with a company match and access to financial wellness educational materials & resources

Compensation

The Auto Risk Manager position with The Amenity Collective offers a base salary of $70,000 - $78,000 per annum, commensurate with the candidate’s experience, qualifications, skills, and overall fit for the role.

Location

The Auto Risk Manager position is based out of our company headquarters in Huntersville, North Carolina. This is a full-time, in-office position requiring five days per week onsite.

Additional Information

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. The Amenity Collective is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.