Auto Parts Store Operations Leader

Genuine Parts Company; Maryland; Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

Genuine Parts Company is hiring a store supervisor to lead daily operations in our Maryland location. You will monitor store sales, coach employees, ensure safe, compliant procedures, and maintain strong customer relations while resolving questions promptly.

The role requires a HS Diploma or equivalent, and leadership experience in automotive aftermarket retail. Technical awareness, inventory control, and safe work practices are essential for success at GPC.

Qualifications

• HS Diploma or equivalent required.
• Technical school, and/or college degree a plus.
• Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment.
• Have a working knowledge of the organization(s) the store services; possess high character and always deals fairly with both employees and customers.
• Provide strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback.
• Possess personal drive, self-motivation and initiative to accomplish company goals.
• Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure.
• Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company.

Responsabilités

• Monitors store sales performance on a daily, weekly, monthly and year to date basis.
• Identifies problems and solve them effectively.
• Develops good customer relations and maintains a high level of service to the customer.
• Addresses customer sales/service questions quickly.
• Supervises and coaches store employees.
• Monitors and recognizes both good and unacceptable performance of employees.
• Ensures proper processes and procedures are utilized to minimize inventory shrinkage.
• Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner.
• Creates a safe work environment and that required HazMat training occurs in a timely fashion.
• Actively works at minimizing employee time loss due to Workers' Compensation injuries.
• Understands, interprets, and complies with Company policies.
• Works closely with the District office (or District Manager) to maintain procurement card controls.
• Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service.

Connaissances

Leadership

Customer service

Problem solving

Team coaching

Formation

HS Diploma or equivalent

Technical school or college degree a plus

Outils

TAMS POS system

Cash handling

Description du poste

Genuine Parts Company is hiring a store supervisor to lead daily operations in our Maryland location. You will monitor store sales, coach employees, ensure safe, compliant procedures, and maintain strong customer relations while resolving questions promptly.

The role requires a HS Diploma or equivalent, and leadership experience in automotive aftermarket retail. Technical awareness, inventory control, and safe work practices are essential for success at GPC.