Auto Parts Store Leader & Operations Coach

NAPA; Gladstone (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

NAPA in the United States is seeking an Assistant Store Manager to apply automotive and customer service expertise to lead daily store operations and drive strong sales. You will support the Store Manager, manage counter sales, inventory, receiving and delivery coordination while coaching the team to maintain high service standards.

The role emphasizes leadership development, oversight of safety and loss prevention, and active customer engagement across retail and service channels.

Qualifications

• High school diploma or equivalent or technical/trade courses completed.

Responsibilities

• Collaborate with Store Manager on operations, sales, inventory, and staffing.
• Direct oversight of counter sales, receiving, stocking and delivery coordination.
• Open and close store routines, cash reconciliation and safety procedures.
• Provide coaching and performance feedback to team members.
• Monitor store metrics including sales, inventory accuracy, and customer satisfaction.

Skills

Customer service

Leadership

Inventory management

Sales skills

Communication

Team training

Education

High school diploma or equivalent

ASE Certifications

Tools

Inventory software

Point of Sale system

Job description

NAPA in the United States is seeking an Assistant Store Manager to apply automotive and customer service expertise to lead daily store operations and drive strong sales. You will support the Store Manager, manage counter sales, inventory, receiving and delivery coordination while coaching the team to maintain high service standards.

The role emphasizes leadership development, oversight of safety and loss prevention, and active customer engagement across retail and service channels.